Stephen Becker

Stephen Becker Email and Phone Number

Global Lifecycle Hub Operations Leader @ Dell Technologies
Mustang, OK, US
Stephen Becker's Location
Mustang, Oklahoma, United States, United States
Stephen Becker's Contact Details

Stephen Becker work email

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About Stephen Becker

Steve is a dynamic and seasoned professional with over twenty five years of hands-on experience in IT Asset Management, Vendor Management, 3PL Logistics Operations Management and Technical Services across a spectrum of industries.At Dell Technologies, Steve serves as the driving force behind the global delivery of Dell Lifecycle Hub managed services, orchestrating warehousing, logistics, and client systems provisioning operations. Playing a pivotal role in ensuring strategic alignment with partner deliveries, meticulously overseeing service level agreements, inventory management, and logistics reporting at both customer and executive levels.Notably, Steve also led successful transitions for IT Asset Management service implementation and integration across multiple customers, showcasing adept project management and stakeholder engagement skills.During his tenure at NTT Data Services (via Dell), Steve excelled as an IT Asset Management Delivery Lead, managing and inspiring teams of analysts to deliver high-quality IT asset management reporting and billing for assigned customers. Previously at Seagate Technology, Steve demonstrated proficiency in developing and maintaining corporate-wide Software Asset Management practices, including policy and procedure development. Led negotiations and contract management activities, optimizing terms and conditions to achieve significant cost savings and enhance overall vendor relationships. Throughout Steve's career, he upheld a strong commitment to security excellence. At IBM, led a dynamic team of systems engineers in ensuring IT security compliance for managed services customers. Implemented and enforced robust security protocols and compliance measures, conducting regular audits and assessments to identify vulnerabilities and mitigate risks. Complemented by a passion for continuous learning, with certifications including ITIL V4 Foundations, Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), Certified Hardware Asset Management (CHAMP), and more recently SCRUM Master and Product Owner. Additionally, authored several publications in IT trade magazines, showcasing thought leadership and industry expertise.In summary, Steve is a collaborative leader with a proven track record of driving operational excellence, fostering strategic partnerships, and ensuring compliance with industry best practices. Adept at navigating complex landscapes, implementing innovative solutions, and delivering tangible results in fast-paced, dynamic environments.

Stephen Becker's Current Company Details
Dell Technologies

Dell Technologies

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Global Lifecycle Hub Operations Leader
Mustang, OK, US
Employees:
128606
Stephen Becker Work Experience Details
  • Dell Technologies
    Global Lifecycle Hub Operations Leader
    Dell Technologies
    Mustang, Ok, Us
  • Dell Technologies
    Sr. Consultant - Partner Operations Management And Quality
    Dell Technologies Jun 2021 - Present
    Oklahoma City Metropolitan Area
    Subject Matter Expert for Lifecycle Hub services globally within DellSpearheaded global delivery of Dell Lifecycle Hub managed services, overseeing warehousing, logistics, and client systems provisioning operationsProvided strategic oversight for partner deliveries, ensuring service level, inventory, and logistics reporting at both customer and executive levelsLed support staff, handling performance review input, hiring decisions and collaborating with senior leadership
  • Dell Technologies
    It Asset Management Lead
    Dell Technologies Aug 2019 - Jun 2021
    Oklahoma City, Oklahoma Area
    Served as a Subject Matter Expert in IT Asset Management and played a crucial role in creating and maturing IT Asset Management services programs in managed servicesPioneered processes and methodologies for hardware and software IT Asset Management managed servicesSuccessfully led the transition for IT Asset Management service implementation and integration across multiple customersOnboarded first three ITAM managed services customers which included process documentation, toolset… Show more Served as a Subject Matter Expert in IT Asset Management and played a crucial role in creating and maturing IT Asset Management services programs in managed servicesPioneered processes and methodologies for hardware and software IT Asset Management managed servicesSuccessfully led the transition for IT Asset Management service implementation and integration across multiple customersOnboarded first three ITAM managed services customers which included process documentation, toolset integration, collaboration of data collection and management as well as team leadership duties for transition teams Show less
  • Ntt Data, Inc.
    It Asset Management Lead
    Ntt Data, Inc. Nov 2014 - Jul 2019
    Yukon, Ok
    Managed and led teams of analysts to deliver high-quality IT asset management reporting and billing for assigned customersServed as a Subject Matter Expert in Hardware and Software Asset Management working with customer presentations and responses for IT Asset Management services programsSuccessfully led the transition for IT Asset Management service implementation and integration across various customersProvided pre-sales support, contributing to solution architecture for all… Show more Managed and led teams of analysts to deliver high-quality IT asset management reporting and billing for assigned customersServed as a Subject Matter Expert in Hardware and Software Asset Management working with customer presentations and responses for IT Asset Management services programsSuccessfully led the transition for IT Asset Management service implementation and integration across various customersProvided pre-sales support, contributing to solution architecture for all aspects of IT Asset Management, including hardware and software services Show less
  • Farmers Insurance Group Of Companies
    It Asset Manager
    Farmers Insurance Group Of Companies Mar 2014 - Nov 2014
    Oklahoma City, Oklahoma Area
    Developed and implemented ongoing service improvements program for IT Asset Management team
  • Seagate Technology
    It Asset/Vendor Manager
    Seagate Technology Apr 2007 - Mar 2014
    Oklahoma City, Oklahoma Area
    Developed and maintained a corporate-wide Software Asset Management practice including policy and procedure developmentDeveloped and maintained comprehensive vendor scorecards, evaluating performance against key metrics, ensuring accountability, and driving continuous improvements for SeagateLed negotiations and contract management activities, optimizing terms and conditions to achieve cost savings and enhance overall vendor relationshipsConducted regular vendor performance reviews,… Show more Developed and maintained a corporate-wide Software Asset Management practice including policy and procedure developmentDeveloped and maintained comprehensive vendor scorecards, evaluating performance against key metrics, ensuring accountability, and driving continuous improvements for SeagateLed negotiations and contract management activities, optimizing terms and conditions to achieve cost savings and enhance overall vendor relationshipsConducted regular vendor performance reviews, providing constructive feedback and insights to enhance service quality and deliveryActed as a liaison between internal stakeholders and vendors, addressing concerns, resolving issues, and ensuring alignment with contractual agreements Show less
  • Ibm
    Team Lead
    Ibm 2004 - 2007
    Kansas City, Missouri Area
    Led a dynamic team of systems engineers in ensuring IT security compliance for managed services customersImplemented and enforced robust security protocols and compliance measures, contributing to a secure and resilient IT environmentConducted regular audits and assessments to identify vulnerabilities, mitigating risks and ensuring adherence to compliance frameworksActed as a key liaison between the technical services team and clients, providing strategic insights and… Show more Led a dynamic team of systems engineers in ensuring IT security compliance for managed services customersImplemented and enforced robust security protocols and compliance measures, contributing to a secure and resilient IT environmentConducted regular audits and assessments to identify vulnerabilities, mitigating risks and ensuring adherence to compliance frameworksActed as a key liaison between the technical services team and clients, providing strategic insights and recommendations for enhancing cybersecurity postureSuccessfully managed and resolved security incidents, demonstrating a proactive approach to maintaining the integrity of managed services Show less
  • Devon Energy
    Sr. Unix Administrator
    Devon Energy 2002 - 2004
    Oklahoma City, Oklahoma Area
    Oversaw the administration and maintenance of Unix systems, ensuring optimal performance, reliability, and security for mission-critical operationsDeveloped and executed comprehensive disaster recovery plans for Unix and storage systems, minimizing downtime and data loss in the event of disruptionsProvided expertise in Unix system upgrades, patches, and migrations, ensuring systems were up-to-date with the latest technologies and security measuresActed as a key point of contact for… Show more Oversaw the administration and maintenance of Unix systems, ensuring optimal performance, reliability, and security for mission-critical operationsDeveloped and executed comprehensive disaster recovery plans for Unix and storage systems, minimizing downtime and data loss in the event of disruptionsProvided expertise in Unix system upgrades, patches, and migrations, ensuring systems were up-to-date with the latest technologies and security measuresActed as a key point of contact for technical support, troubleshooting complex issues, and providing solutions to maintain uninterrupted system operations Show less
  • Netcadence
    Consulting Services Leader
    Netcadence 2001 - 2002
    Overland Park, Kansas, United States
    Orchestrated and managed IT consulting services for a diverse portfolio of clients within the managed services frameworkOversaw the successful delivery of IT solutions, ensuring alignment with client objectives, timelines, and budgetary constraintsDeveloped and maintained strong client relationships, serving as a key point of contact and addressing client needs, concerns, and expectationsConducted regular client meetings and presentations to provide updates on project status… Show more Orchestrated and managed IT consulting services for a diverse portfolio of clients within the managed services frameworkOversaw the successful delivery of IT solutions, ensuring alignment with client objectives, timelines, and budgetary constraintsDeveloped and maintained strong client relationships, serving as a key point of contact and addressing client needs, concerns, and expectationsConducted regular client meetings and presentations to provide updates on project status, solicit feedback, and explore opportunities for additional support Show less
  • Data Systems International
    Pre-Sales Engineer
    Data Systems International 2000 - 2001
    Kansas City, Missouri Area
    Conducted in-depth technical assessments, crafting comprehensive proposals and presentations to effectively communicate the value proposition of IT solutionsCollaborated closely with sales teams, contributing technical insights and supporting the development of winning strategies in competitive bidsConducted product demonstrations and proof-of-concept activities, showcasing the capabilities and benefits of proposed IT solutionsActed as a trusted advisor to clients, addressing… Show more Conducted in-depth technical assessments, crafting comprehensive proposals and presentations to effectively communicate the value proposition of IT solutionsCollaborated closely with sales teams, contributing technical insights and supporting the development of winning strategies in competitive bidsConducted product demonstrations and proof-of-concept activities, showcasing the capabilities and benefits of proposed IT solutionsActed as a trusted advisor to clients, addressing technical inquiries, providing guidance, and ensuring proposed solutions met or exceeded their expectations Show less
  • Sprint Paranet
    Sr. Technical Consultant
    Sprint Paranet 1999 - 2001
    Kansas City, Missouri Area
    Conducted thorough assessments of Unix systems, identifying and resolving Y2K-related issues to guarantee uninterrupted operations during the transitionCollaborated with cross-functional teams to implement comprehensive Y2K compliance strategies, addressing both hardware and software componentsConducted training sessions for technical teams and stakeholders, ensuring a deep understanding of Y2K compliance requirements and best practicesSuccessfully executed Y2K testing procedures… Show more Conducted thorough assessments of Unix systems, identifying and resolving Y2K-related issues to guarantee uninterrupted operations during the transitionCollaborated with cross-functional teams to implement comprehensive Y2K compliance strategies, addressing both hardware and software componentsConducted training sessions for technical teams and stakeholders, ensuring a deep understanding of Y2K compliance requirements and best practicesSuccessfully executed Y2K testing procedures, validating system performance and ensuring minimal disruption to business operations Show less
  • First American Credco
    Sr. Unix Administrator
    First American Credco 1997 - 1999
    Greater San Diego Area
    Unix and Linux Systems Administration
  • Us Navy
    Petty Officer
    Us Navy 1993 - 1997
    Globally

Stephen Becker Skills

Vendor Management Itil It Management Data Center Security It Asset Management Management Software Documentation Project Management Program Management Product Management

Frequently Asked Questions about Stephen Becker

What company does Stephen Becker work for?

Stephen Becker works for Dell Technologies

What is Stephen Becker's role at the current company?

Stephen Becker's current role is Global Lifecycle Hub Operations Leader.

What is Stephen Becker's email address?

Stephen Becker's email address is st****@****ail.com

What skills is Stephen Becker known for?

Stephen Becker has skills like Vendor Management, Itil, It Management, Data Center, Security, It Asset Management, Management, Software Documentation, Project Management, Program Management, Product Management.

Who are Stephen Becker's colleagues?

Stephen Becker's colleagues are Jim Maniaci, Ken Lapeters, Salvador Donic, Moses Willoughby, Phanindra Ha, Chinna Durai, Chris Sørum.

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