Stephen Becker Email & Phone Number

Mustang, Ok, Us

Oklahoma City Metropolitan Area

Subject Matter Expert for Lifecycle Hub services globally within DellSpearheaded global delivery of Dell Lifecycle Hub managed services, overseeing warehousing, logistics, and client systems provisioning operationsProvided strategic oversight for partner deliveries, ensuring service level, inventory, and logistics reporting at both customer and executive levelsLed support staff, handling performance review input, hiring decisions and collaborating with senior leadership

Oklahoma City, Oklahoma Area

Served as a Subject Matter Expert in IT Asset Management and played a crucial role in creating and maturing IT Asset Management services programs in managed servicesPioneered processes and methodologies for hardware and software IT Asset Management managed servicesSuccessfully led the transition for IT Asset Management service implementation and integration across multiple customersOnboarded first three ITAM managed services customers which included process documentation, toolset… Show more Served as a Subject Matter Expert in IT Asset Management and played a crucial role in creating and maturing IT Asset Management services programs in managed servicesPioneered processes and methodologies for hardware and software IT Asset Management managed servicesSuccessfully led the transition for IT Asset Management service implementation and integration across multiple customersOnboarded first three ITAM managed services customers which included process documentation, toolset integration, collaboration of data collection and management as well as team leadership duties for transition teams Show less

Yukon, Ok

Managed and led teams of analysts to deliver high-quality IT asset management reporting and billing for assigned customersServed as a Subject Matter Expert in Hardware and Software Asset Management working with customer presentations and responses for IT Asset Management services programsSuccessfully led the transition for IT Asset Management service implementation and integration across various customersProvided pre-sales support, contributing to solution architecture for all… Show more Managed and led teams of analysts to deliver high-quality IT asset management reporting and billing for assigned customersServed as a Subject Matter Expert in Hardware and Software Asset Management working with customer presentations and responses for IT Asset Management services programsSuccessfully led the transition for IT Asset Management service implementation and integration across various customersProvided pre-sales support, contributing to solution architecture for all aspects of IT Asset Management, including hardware and software services Show less

Oklahoma City, Oklahoma Area

Developed and implemented ongoing service improvements program for IT Asset Management team

Oklahoma City, Oklahoma Area

Developed and maintained a corporate-wide Software Asset Management practice including policy and procedure developmentDeveloped and maintained comprehensive vendor scorecards, evaluating performance against key metrics, ensuring accountability, and driving continuous improvements for SeagateLed negotiations and contract management activities, optimizing terms and conditions to achieve cost savings and enhance overall vendor relationshipsConducted regular vendor performance reviews,… Show more Developed and maintained a corporate-wide Software Asset Management practice including policy and procedure developmentDeveloped and maintained comprehensive vendor scorecards, evaluating performance against key metrics, ensuring accountability, and driving continuous improvements for SeagateLed negotiations and contract management activities, optimizing terms and conditions to achieve cost savings and enhance overall vendor relationshipsConducted regular vendor performance reviews, providing constructive feedback and insights to enhance service quality and deliveryActed as a liaison between internal stakeholders and vendors, addressing concerns, resolving issues, and ensuring alignment with contractual agreements Show less

Kansas City, Missouri Area

Led a dynamic team of systems engineers in ensuring IT security compliance for managed services customersImplemented and enforced robust security protocols and compliance measures, contributing to a secure and resilient IT environmentConducted regular audits and assessments to identify vulnerabilities, mitigating risks and ensuring adherence to compliance frameworksActed as a key liaison between the technical services team and clients, providing strategic insights and… Show more Led a dynamic team of systems engineers in ensuring IT security compliance for managed services customersImplemented and enforced robust security protocols and compliance measures, contributing to a secure and resilient IT environmentConducted regular audits and assessments to identify vulnerabilities, mitigating risks and ensuring adherence to compliance frameworksActed as a key liaison between the technical services team and clients, providing strategic insights and recommendations for enhancing cybersecurity postureSuccessfully managed and resolved security incidents, demonstrating a proactive approach to maintaining the integrity of managed services Show less

Oklahoma City, Oklahoma Area

Oversaw the administration and maintenance of Unix systems, ensuring optimal performance, reliability, and security for mission-critical operationsDeveloped and executed comprehensive disaster recovery plans for Unix and storage systems, minimizing downtime and data loss in the event of disruptionsProvided expertise in Unix system upgrades, patches, and migrations, ensuring systems were up-to-date with the latest technologies and security measuresActed as a key point of contact for… Show more Oversaw the administration and maintenance of Unix systems, ensuring optimal performance, reliability, and security for mission-critical operationsDeveloped and executed comprehensive disaster recovery plans for Unix and storage systems, minimizing downtime and data loss in the event of disruptionsProvided expertise in Unix system upgrades, patches, and migrations, ensuring systems were up-to-date with the latest technologies and security measuresActed as a key point of contact for technical support, troubleshooting complex issues, and providing solutions to maintain uninterrupted system operations Show less

Overland Park, Kansas, United States

Orchestrated and managed IT consulting services for a diverse portfolio of clients within the managed services frameworkOversaw the successful delivery of IT solutions, ensuring alignment with client objectives, timelines, and budgetary constraintsDeveloped and maintained strong client relationships, serving as a key point of contact and addressing client needs, concerns, and expectationsConducted regular client meetings and presentations to provide updates on project status… Show more Orchestrated and managed IT consulting services for a diverse portfolio of clients within the managed services frameworkOversaw the successful delivery of IT solutions, ensuring alignment with client objectives, timelines, and budgetary constraintsDeveloped and maintained strong client relationships, serving as a key point of contact and addressing client needs, concerns, and expectationsConducted regular client meetings and presentations to provide updates on project status, solicit feedback, and explore opportunities for additional support Show less

Kansas City, Missouri Area

Conducted in-depth technical assessments, crafting comprehensive proposals and presentations to effectively communicate the value proposition of IT solutionsCollaborated closely with sales teams, contributing technical insights and supporting the development of winning strategies in competitive bidsConducted product demonstrations and proof-of-concept activities, showcasing the capabilities and benefits of proposed IT solutionsActed as a trusted advisor to clients, addressing… Show more Conducted in-depth technical assessments, crafting comprehensive proposals and presentations to effectively communicate the value proposition of IT solutionsCollaborated closely with sales teams, contributing technical insights and supporting the development of winning strategies in competitive bidsConducted product demonstrations and proof-of-concept activities, showcasing the capabilities and benefits of proposed IT solutionsActed as a trusted advisor to clients, addressing technical inquiries, providing guidance, and ensuring proposed solutions met or exceeded their expectations Show less

Kansas City, Missouri Area

Conducted thorough assessments of Unix systems, identifying and resolving Y2K-related issues to guarantee uninterrupted operations during the transitionCollaborated with cross-functional teams to implement comprehensive Y2K compliance strategies, addressing both hardware and software componentsConducted training sessions for technical teams and stakeholders, ensuring a deep understanding of Y2K compliance requirements and best practicesSuccessfully executed Y2K testing procedures… Show more Conducted thorough assessments of Unix systems, identifying and resolving Y2K-related issues to guarantee uninterrupted operations during the transitionCollaborated with cross-functional teams to implement comprehensive Y2K compliance strategies, addressing both hardware and software componentsConducted training sessions for technical teams and stakeholders, ensuring a deep understanding of Y2K compliance requirements and best practicesSuccessfully executed Y2K testing procedures, validating system performance and ensuring minimal disruption to business operations Show less

Greater San Diego Area

Unix and Linux Systems Administration

Globally