Begum Ugurlu Email and Phone Number
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Begum Ugurlu personal email
As the manager of customer service, sales operations, and logistics at Turkon Line, a family-owned container transportation provider, I have over eight years of experience in leading large-scale projects, driving business development and growth, and managing cross-functional teams. I have a master's degree in business/corporate communications, a certificate in finance and investment, and certifications in Excel, project management procurement, and international logistics.My core competencies include project management, sales and operations, team leadership and development, strategic planning and execution, client engagement, supply chain management, and international logistics. I have successfully managed the migration from SAP R/3 to S4/Hana as the North America region project manager, trained teams in Turkey and the US on the new system, and streamlined the organization to improve efficiency and performance. I have also spearheaded the partnership with NileDutch, a leading container shipping company, to increase profit margins and market share by leveraging data analysis and customer service skills. My mission is to deliver value-added solutions to the clients and the company by applying my expertise in international logistics and SAP migration.
Turkon Line
View- Website:
- turkon.com
- Employees:
- 349
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Manager, Customer Service And Sales Operations And LogisticsTurkon LineNew York, Ny, Us
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Manager, Customer Service / Sales Operations & LogisticsTurkon Line Feb 2020 - PresentSecaucus, New Jersey, United StatesServe in leadership capacity for this family-owned container transportation provider active in American, European, Mediterranean, and Black Sea markets. Drive performance, professional development, and growth of 10+ staff. Collaborate cross-functionally to maximize operating performance and achieve profitability goals. Manage and report on budget for booking, import, and export departments. • Managed migration from SAP R/3 to S4/Hana – CSL module as North America region project manager. Served as SME and trained team in Turkey to reduce time by capitalizing on key attributes of new system. • Spearheaded effort to streamline organization, including implementing ad-hoc logistics projects related to on-time delivery, estimation reports, and inventory management. • Introduced operating best practices to reduce wait times for customers to less than 24 hours; eliminated redundant processes; and introduced organizational oversight that facilitated improved response times. • Digitized and automated vessels’ scheduling using Python; verified arrivals, piece count, load lift, bills of lading, and manifests.
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Sales & Customer Service Executive - Turkon & Niledutch PartnershipNiledutch May 2018 - Jan 2020Secaucus, New Jersey, United StatesManaged Turkon’s share agreement with NileDutch, including driving sales and customer engagement. Liaised with resources in Rotterdam and Turkey related to container sharing to reduce costs. Trained teams in shipping and vessel and logistics management.• Leveraged Datamine Software to conduct research and present customers with business-building opportunities. • Increased profit margins and promoted market share expansion by assisting NileDutch to establish business in US market using Turkon’s vessels to transport goods that delivered $2M to NileDutch on import cargo and drove $9M from export business. -
Import – Sales & Operations SupervisorTurkon Line Feb 2015 - Apr 2018Analyzed daily operations to minimize errors and improve productivity. Established processes and oversaw team’s daily performance to ensure zero custom fees for 3 consecutive years. Assisted management with projects and special assignments. Managed preparation of international shipping documents aligned with international customs regulations. Trained nationwide employees and provided ongoing user support. Applied new import rules and regulations as import – operations analyst.
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Import - Operations AnalystTurkon Line Feb 2013 - Jan 2015Secaucus, New Jersey, United States
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Logistics Supply Chain SpecialistSedesco, Inc. Dec 2011 - Aug 2012New York, New York, United StatesManaged administrative analyst regarding logistics and supply chain management for Gratis department stores in Turkey. Worked with vice president on business development and procurment efforts. -
Human Resource InternDiageo - Mey Icki Apr 2011 - May 2011Istanbul, Turkey•Developed a working knowledge of HR information databases and searchable resource.•Reviewed applicants’ resumes to determine suitability for positions within the company.•Developed negotiating and public speaking skill. -
Finance InternBoyner Mar 2011 - Apr 2011Istanbul, Turkey•Observed and assisted Finance Department Manager with transactions related to Cash Flow, Accounts Payable, Credit Policy, and Cash Investments.•Gained a comprehensive understanding of the basic financial processes within a chain of department stores. -
Operations AssistantGalatasaray Spor Okulları - Tac Spor Sep 2008 - Aug 2010Istanbul, Turkey•Conflict management related to team players, guardians, and faculty.•Served as the liaison regarding daily communication protocol between the Tennis Federation and the TAC Sport Club.•Managed Human Resources, member relations.•Organized amusements for players and their parents to make strong relations between players and Club.
Begum Ugurlu Education Details
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Business/Corporate Communications -
Finance And Investment
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Economics -
Turkish-Mathematics
Frequently Asked Questions about Begum Ugurlu
What company does Begum Ugurlu work for?
Begum Ugurlu works for Turkon Line
What is Begum Ugurlu's role at the current company?
Begum Ugurlu's current role is Manager, Customer Service and Sales Operations and Logistics.
What is Begum Ugurlu's email address?
Begum Ugurlu's email address is be****@****kon.com
What schools did Begum Ugurlu attend?
Begum Ugurlu attended Baruch College, Baruch College, State University Of New York At New Paltz, İstanbul Teknik Üniversitesi, Eyuboglu Egitim Kurumlari.
Who are Begum Ugurlu's colleagues?
Begum Ugurlu's colleagues are Emir Efe Ertaş, Murat Koş, Hassan Fattouh, Bünyamin Ermiş, Emrehan Kara, Kadi̇r Caglayan, Melike Kuvvetli.
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Begum Ugurlu
Computer Science Bssc'27 @ Tufts University | Teaching Assistant | Seeking Swe/Pm Summer 2025 InternshipsMedford, Ma -
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