Begum Ugurlu
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Begum Ugurlu Email & Phone Number

Manager, Customer Service and Sales Operations and Logistics at Turkon Line
Location: New York, United States 9 work roles 5 schools
1 work email found @turkon.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

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Work email b****@turkon.com
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Current company
Role
Manager, Customer Service and Sales Operations and Logistics
Location
New York, United States
Company size

Who is Begum Ugurlu? Overview

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Quick answer

Begum Ugurlu is listed as Manager, Customer Service and Sales Operations and Logistics at Turkon Line, a with 349 employees, based in New York, United States. AeroLeads shows a work email signal at turkon.com and a matched LinkedIn profile for Begum Ugurlu.

Begum Ugurlu previously worked as Manager, Customer Service / Sales Operations & Logistics at Turkon Line and Sales & Customer Service Executive - Turkon & NileDutch Partnership at Niledutch. Begum Ugurlu holds Master Of Arts (Ma), Business/Corporate Communications from Baruch College.

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Email format at Turkon Line

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{first}{last}@turkon.com
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Profile bio

About Begum Ugurlu

As the manager of customer service, sales operations, and logistics at Turkon Line, a family-owned container transportation provider, I have over eight years of experience in leading large-scale projects, driving business development and growth, and managing cross-functional teams. I have a master's degree in business/corporate communications, a certificate in finance and investment, and certifications in Excel, project management procurement, and international logistics.My core competencies include project management, sales and operations, team leadership and development, strategic planning and execution, client engagement, supply chain management, and international logistics. I have successfully managed the migration from SAP R/3 to S4/Hana as the North America region project manager, trained teams in Turkey and the US on the new system, and streamlined the organization to improve efficiency and performance. I have also spearheaded the partnership with NileDutch, a leading container shipping company, to increase profit margins and market share by leveraging data analysis and customer service skills. My mission is to deliver value-added solutions to the clients and the company by applying my expertise in international logistics and SAP migration.

Current workplace

Begum Ugurlu's current company

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Turkon Line
Turkon Line
Manager, Customer Service and Sales Operations and Logistics
New York, NY, US
Website
Employees
349
AeroLeads page
9 roles

Begum Ugurlu work experience

A career timeline built from the work history available for this profile.

Manager, Customer Service And Sales Operations And Logistics

New York, Ny, Us

Manager, Customer Service / Sales Operations & Logistics

Current

Secaucus, New Jersey, United States

Serve in leadership capacity for this family-owned container transportation provider active in American, European, Mediterranean, and Black Sea markets. Drive performance, professional development, and growth of 10+ staff. Collaborate cross-functionally to maximize operating performance and achieve profitability goals. Manage and report on budget for booking, import, and export departments. • Managed migration from SAP R/3 to S4/Hana – CSL module as North America region project manager. Served as SME and trained team in Turkey to reduce time by capitalizing on key attributes of new system. • Spearheaded effort to streamline organization, including implementing ad-hoc logistics projects related to on-time delivery, estimation reports, and inventory management. • Introduced operating best practices to reduce wait times for customers to less than 24 hours; eliminated redundant processes; and introduced organizational oversight that facilitated improved response times. • Digitized and automated vessels’ scheduling using Python; verified arrivals, piece count, load lift, bills of lading, and manifests.

Feb 2020 - Present

Sales & Customer Service Executive - Turkon & Niledutch Partnership

Secaucus, New Jersey, United States

Managed Turkon’s share agreement with NileDutch, including driving sales and customer engagement. Liaised with resources in Rotterdam and Turkey related to container sharing to reduce costs. Trained teams in shipping and vessel and logistics management.• Leveraged Datamine Software to conduct research and present customers with business-building opportunities. • Increased profit margins and promoted market share expansion by assisting NileDutch to establish business in US market using Turkon’s vessels to transport goods that delivered $2M to NileDutch on import cargo and drove $9M from export business.

May 2018 - Jan 2020

Import – Sales & Operations Supervisor

Analyzed daily operations to minimize errors and improve productivity. Established processes and oversaw team’s daily performance to ensure zero custom fees for 3 consecutive years. Assisted management with projects and special assignments. Managed preparation of international shipping documents aligned with international customs regulations. Trained nationwide employees and provided ongoing user support. Applied new import rules and regulations as import – operations analyst.

Feb 2015 - Apr 2018

Import - Operations Analyst

Secaucus, New Jersey, United States

Feb 2013 - Jan 2015

Logistics Supply Chain Specialist

New York, New York, United States

Managed administrative analyst regarding logistics and supply chain management for Gratis department stores in Turkey. Worked with vice president on business development and procurment efforts.

Dec 2011 - Aug 2012

Human Resource Intern

Istanbul, Turkey

•Developed a working knowledge of HR information databases and searchable resource.•Reviewed applicants’ resumes to determine suitability for positions within the company.•Developed negotiating and public speaking skill.

Apr 2011 - May 2011

Finance Intern

Istanbul, Turkey

•Observed and assisted Finance Department Manager with transactions related to Cash Flow, Accounts Payable, Credit Policy, and Cash Investments.•Gained a comprehensive understanding of the basic financial processes within a chain of department stores.

Mar 2011 - Apr 2011

Operations Assistant

Galatasaray Spor Okulları - Tac Spor

Istanbul, Turkey

•Conflict management related to team players, guardians, and faculty.•Served as the liaison regarding daily communication protocol between the Tennis Federation and the TAC Sport Club.•Managed Human Resources, member relations.•Organized amusements for players and their parents to make strong relations between players and Club.

Sep 2008 - Aug 2010
Team & coworkers

Colleagues at Turkon Line

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5 education records

Begum Ugurlu education

Master Of Arts (Ma), Business/Corporate Communications

Thesis: Nuances between Low-Context and High-Context Communication. Intercultural Differences between Turkey and USA

Caps, Finance And Investment

Activities and Societies: American Business Practices

FAQ

Frequently asked questions about Begum Ugurlu

Quick answers generated from the profile data available on this page.

What company does Begum Ugurlu work for?

Begum Ugurlu works for Turkon Line.

What is Begum Ugurlu's role at Turkon Line?

Begum Ugurlu is listed as Manager, Customer Service and Sales Operations and Logistics at Turkon Line.

What is Begum Ugurlu's email address?

AeroLeads has found 1 work email signal at @turkon.com for Begum Ugurlu at Turkon Line.

Where is Begum Ugurlu based?

Begum Ugurlu is based in New York, United States while working with Turkon Line.

What companies has Begum Ugurlu worked for?

Begum Ugurlu has worked for Turkon Line, Niledutch, Sedesco, Inc., Diageo - Mey Icki, and Boyner.

Who are Begum Ugurlu's colleagues at Turkon Line?

Begum Ugurlu's colleagues at Turkon Line include Hüseyin Kurtuluş, Pınar Karaman, Ozan Daşdelen, Ece Battal, and Bekir Samet Arık.

How can I contact Begum Ugurlu?

You can use AeroLeads to view verified contact signals for Begum Ugurlu at Turkon Line, including work email, phone, and LinkedIn data when available.

What schools did Begum Ugurlu attend?

Begum Ugurlu holds Master Of Arts (Ma), Business/Corporate Communications from Baruch College.

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