Ben Bauer Email & Phone Number
@syniti.com
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Who is Ben Bauer? Overview
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Ben Bauer is listed as Lead Consultant, Solution Management Team (SMT) at Syniti, a with 1622 employees, based in Suwanee, Georgia, United States. AeroLeads shows a work email signal at syniti.com and a matched LinkedIn profile for Ben Bauer.
Ben Bauer previously worked as Director of Support, Data Solutions at Syniti and Support Manager, Data Solutions at Syniti. Ben Bauer holds Bachelor Of Science (Bs), Computer Science from Bowling Green State University.
Email format at Syniti
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AeroLeads found 1 current-domain work email signal for Ben Bauer. Compare company email patterns before reaching out.
About Ben Bauer
Ben Bauer is a Lead Consultant, Solution Management Team (SMT) at Syniti. He possess expertise in sap implementation, sql, data analysis, microsoft office, data migration and 13 more skills. Colleagues describe him as "Throughout my life, there are several observations I've never encountered until encountering Ben: I have never seen Ben angry. I have never seen Ben lose his composure. I have never seen Ben behave unreasonably. I have never seen Ben be unsupportive. I have never seen Ben anything other than stellar to his team, his clients, and his company. I have never witnessed someone being mourned upon leaving a company as though they were a close family member who had passed away. My tenure at Syniti commenced when Ben and I reported to the same manager, Chris Alberts. It didn't take long for me to regard Chris as the best boss I've ever had. Eventually, Chris departed, and Ben assumed his role. Inconspicuously, the transition was seamless. I didn't have to ponder whether Ben would be a good or bad boss because all the qualities I valued in Chris seemed to seamlessly transition to Ben Bauer. As the very demanding employee I am, every day I presented Ben with various issues and challenges, and consistently, he handled them adeptly. He remained diligent, organized, supportive, and unbiased, always looking after the best interests of all parties involved. Ben exhibits exceptional problem-solving skills, embodies caring leadership, and exemplifies exceptional humanity. Ben's passion for serving and assisting others knows no bounds; he thrives in roles where he can demonstrate these qualities, and he excels at them effortlessly. Simply put, there is no place where Ben wouldn't excel at these attributes.", "I haven’t meet such good balance of professionalism, kindness, proactivity and motivation skills (all together) in one single person like Ben has. I reported to Ben for around 5 years and I have to say that I always felt, and still feel, proud to had him as my manager. Ben was able to do a challenging transition from agent to manager and he did so great and natural that he deserves my respect and admiration. Ben pushed me to grow during all this time and I will always take him as my best professional and personal reference. I will work hard to get Ben’s level someday!", and "I worked closely with Ben at BackOffice Associates/Syniti for 5 years and in that time I saw him grow both personally and professionally. He joined the support team with strong technical capability and exceptional product knowledge and from there he developed the organizational and management skills that he has demonstrated as Director of Support. During Ben's time leading support, the size, scope and geographical distribution of the team has increased substantially as has the breadth and complexity of products and services supported and he has shown himself to be more than capable of excelling at these new challenges."
Listed skills include Sap Implementation, Sql, Data Analysis, Microsoft Office, and 14 others.
Ben Bauer's current company
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Ben Bauer work experience
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Role listed
Lead Consultant, Solution Management Team (Smt)
Director Of Support, Data Solutions
- Led a global team of 15, ensuring that all Support and Licensing requests were handled in an efficient, accurate manner that met both customer SLA and internal OLA requirements- Worked across APJ, EMEA, and AMS, supporting users of Syniti's 5 major software suites- Ensured that bug reports were properly communicated and escalated within Engineering- Oversaw the Support and Licensing team's resourcing and training (in both process and product)- Developed and maintained C# code that utilized the Zendesk REST API to automate Support tasks and integrate Support systems- Created visualizations of extracted Support data using Microsoft SQL Server and Amazon Quicksight- Reviewed all business-critical requests, as well as any that are difficult to navigate, such as complex data ETL issues- Improved and maintained the help center website using jQuery, CSS, & HTML- Documented the overall support process, both through public articles that informed our users and through internal articles that informed our team members- Worked with the Documentation and Engineering teams to help improve the user experience in our support website and in our software products- Worked with many teams at Syniti to ensure that every product release was well-coordinated and made available through our support website- Worked with Sales to create precise communication channels that could quickly and correctly request software licenses for all of the Syniti customers who needed them- Oversaw the license-generation process and tools, requesting tool design changes from Engineering and IT
Support Manager, Data Solutions
- Managed the global team of Syniti Software Support agents, ensuring that all issues and requests were handled in both an efficient and accurate manner that met contractual SLA requirements- Oversaw the Software Support team's resourcing and training (in both process and product)- Made myself available to the team as an escalation point, meaning I would take ownership of issues and requests that were difficult to navigate, such as non-unicode Oracle text extracts or SAP Data Services SOAP API errors- Worked with the VP of Customer Success to maintain our support portal and document our support process, including improvements to the help center website using jQuery, CSS, & HTML- Worked with the Syniti Documentation team to help improve the end-user experience in our support portal and in our software products- Worked with several teams in Syniti's CST org to help ensure that every product release was well-coordinated and made available through our Software Support portal
Software Support Lead
- Held a mentoring role within the BackOffice Software Support Team, especially with our new hires- Resolved data ETL issues reported by clients and consultants- Reproduced bugs reported by users and then informed developers- Administrated some of our team's tools, such as Zendesk- Promoted knowledge-sharing with monthly team meetings- Maintained customer-facing articles in our Support website
Technical Support Analyst Iii
- Resolved data ETL issues reported by clients and consultants- Reproduced bugs reported by users and then informed developers- Maintained customer-facing articles in our Support website
Senior Analyst
- Executed data load processes for customers who were moving to SAP ERP- Designed and changed data conversion objects through SQL Server- Developed internal HR software for the Norwalk branch- Certified Consultant in the BackOffice Data Migration Methodology and Tools with two years of SAP experience in the Material Master (MM), Plant Maintenance (PM), and Quality Management (QM) modules- Gained two years of experience in Sysco’s Warehouse Management (WM) system, a Unix-based ERP system- Spent about 6 months working with Inventory Management (IM) objects for 3M- Led the design and conversion of Production Planning (PP) and Quality Management (QM) objects for almost a year for Abbott Laboratories
Student Tutor
I assisted students with their study of algebra, calculus, probability, or introductory statistics. I received instruction on how to provide students with a quality tutoring experience.
Food Service
I worked at Fazoli's in Sandusky, OH. I eventually learned to cover all the available positions short of management. I began working here at 16.
Colleagues at Syniti
Other employees you can reach at syniti.com. View company contacts for 1622 employees →
Greg Vowell
Colleague at SynitiOmaha, Nebraska, United States
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Swetapadma Nanda
Colleague at SynitiBengaluru, Karnataka, India
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Gary Heimsoth
Colleague at SynitiDallas-Fort Worth Metroplex, United States
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Sanapala Durga Prasad
Colleague at SynitiVishakhapatnam, Andhra Pradesh, India
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Patil Atul
Colleague at SynitiMaharashtra, India
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Karen Catubig
Colleague at SynitiMoncton, New Brunswick, Canada
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Mallikharjunudu Donthamsetti
Colleague at SynitiEast Godavari, Andhra Pradesh, India
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Kashish Arora
Colleague at SynitiWest Delhi, Delhi, India
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Ae'Y Mckinley
Colleague at SynitiNorwalk, Ohio, United States
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Sherry Green
Colleague at SynitiGreater New Orleans Region, United States
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Ben Bauer education
Bachelor Of Science (Bs), Computer Science
Bachelor Of Science (Bs), Actuarial Science
Frequently asked questions about Ben Bauer
Quick answers generated from the profile data available on this page.
What company does Ben Bauer work for?
Ben Bauer works for Syniti.
What is Ben Bauer's role at Syniti?
Ben Bauer is listed as Lead Consultant, Solution Management Team (SMT) at Syniti.
What is Ben Bauer's email address?
AeroLeads has found 1 work email signal at @syniti.com for Ben Bauer at Syniti.
Where is Ben Bauer based?
Ben Bauer is based in Suwanee, Georgia, United States while working with Syniti.
What companies has Ben Bauer worked for?
Ben Bauer has worked for Syniti, Bowling Green State University, and Buckeye Pasta Of Sandusky.
Who are Ben Bauer's colleagues at Syniti?
Ben Bauer's colleagues at Syniti include Greg Vowell, Swetapadma Nanda, Gary Heimsoth, Sanapala Durga Prasad, and Patil Atul.
How can I contact Ben Bauer?
You can use AeroLeads to view verified contact signals for Ben Bauer at Syniti, including work email, phone, and LinkedIn data when available.
What schools did Ben Bauer attend?
Ben Bauer holds Bachelor Of Science (Bs), Computer Science from Bowling Green State University.
What skills is Ben Bauer known for?
Ben Bauer is listed with skills including Sap Implementation, Sql, Data Analysis, Microsoft Office, Data Migration, Microsoft Excel, Materials Management, and Process Improvement.
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