AeroLeads people directory · profile
Ben C. Email & Phone Number
Support and Implementation Manager
at
Researchfish by Interfolio
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Support and Implementation Manager
Location
Greater Cambridge Area, United Kingdom
Company size
Who is Ben C.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ben C. is listed as Support and Implementation Manager at Researchfish by Interfolio, a with 13 employees, based in Greater Cambridge Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ben C..
Ben C. previously worked as Support & Implementation Manager at Researchfish By Interfolio and Senior Support Specialist at Researchfish Limited. Ben C. holds Access To Higher Education, Level 3 Distinction (A-Equivalent) from Milton Keynes College.
Company email context
Email format at Researchfish by Interfolio
This section adds company-level context without repeating Ben C.'s masked contact details.
Researchfish by Interfolio
Review company-level records connected to Ben C. before choosing the right outreach path.
Profile bio
About Ben C.
Experienced in providing first-line and second-line technical and billing support, as well as supervising/managing other support staff, with a demonstrated history of working in the IT sector. Accustomed to presenting webinars, conducting on-site training sessions to large audiences, and video production/editing. Skilled at data analysis, manual testing, and project management.Fully capable of working in both small specialist teams, and large all-encompassing teams, achieving optimal results within tight deadlines and stressful situations.
Current workplace
Ben C.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Researchfish By Interfolio
6 roles
Ben C. work experience
A career timeline built from the work history available for this profile.
Support & Implementation Manager
Current- Directly assist universities, charities, and other academia with joining the Researchfish platform and importing all data.- Design and deliver training via webinars and on-site presentations.- Script, record, and edit video guides.- Create written guidance documentation.- Train, supervise and assist first line support team, providing technical support for web app and mobile app users.-Perform manual testing to identify/resolve bugs and propose UI improvements, whilst working with developers and using project and issue management software.
Nov 2016 - Present
Senior Support Specialist
- Supervised and assisted first line support team, providing technical support for web app and mobile app users.- Performed manual testing to identify and help resolve bugs and potential UI improvements, whilst working with developers and used project and issue management software.
May 2015 - Nov 2016
Support Specialist
- Acted as first line support, providing technical support for web app and mobile app users.- Performed manual testing to identify and help resolve bugs and potential UI improvements, whilst working with developers and used project and issue management software.
Apr 2014 - May 2015
User Support Specialist
- Liaised with users to assist with account recovery.- Analysed IP login history and identified instances of account hijacking.- Assumed sole responsibility for delivering specialized service to “VIP” Users.- Created training documentation to assist both on-site and off-site colleagues.
Jul 2012 - Dec 2013
Billing Specialist
- Assisted users who had experienced issues with the billing process.- Identified patterns/trends in revenue and created daily reports for company directors.- Communicated with banks regarding fraudulent payments and card chargebacks.
Feb 2011 - Jul 2012
Team & coworkers
Colleagues at Researchfish by Interfolio
Other employees you can reach at researchfish.com. View company contacts for 13 employees →
ZH
Zoe Holtzhausen
Colleague at Researchfish By InterfolioUnited Kingdom
View →
JM
Jorge Mayorga
Colleague at Researchfish By InterfolioBrighton, England, United Kingdom
View →
MT
Matthew Turner
Colleague at Researchfish By InterfolioGreater Cambridge Area, United Kingdom
View →
GR
Gavin Reddick
Colleague at Researchfish By InterfolioCambridgeshire, England, United Kingdom
View →
Zoe Holtzhausen
Colleague at Researchfish By InterfolioUnited Kingdom
View →
JM
Jorge Mayorga
Colleague at Researchfish By InterfolioBrighton, England, United Kingdom
View →
MT
Matthew Turner
Colleague at Researchfish By InterfolioGreater Cambridge Area, United Kingdom
View →
GR
Gavin Reddick
Colleague at Researchfish By InterfolioCambridgeshire, England, United Kingdom
View →
1 education record
Ben C. education
-
Milton Keynes College
FAQ
Frequently asked questions about Ben C.
Quick answers generated from the profile data available on this page.
What company does Ben C. work for?
Ben C. works for Researchfish by Interfolio.
What is Ben C.'s role at Researchfish by Interfolio?
Ben C. is listed as Support and Implementation Manager at Researchfish by Interfolio.
Where is Ben C. based?
Ben C. is based in Greater Cambridge Area, United Kingdom while working with Researchfish by Interfolio.
What companies has Ben C. worked for?
Ben C. has worked for Researchfish By Interfolio, Researchfish Limited, and Jagex.
Who are Ben C.'s colleagues at Researchfish by Interfolio?
Ben C.'s colleagues at Researchfish by Interfolio include Zoe Holtzhausen, Jorge Mayorga, Matthew Turner, and Gavin Reddick.
How can I contact Ben C.?
You can use AeroLeads to view verified contact signals for Ben C. at Researchfish by Interfolio, including work email, phone, and LinkedIn data when available.
What schools did Ben C. attend?
Ben C. holds Access To Higher Education, Level 3 Distinction (A-Equivalent) from Milton Keynes College.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Ben C. you were looking for.
View similar profiles
