Ben Deignan

Ben Deignan Email and Phone Number

Director, Learner and Technology Services @ Harvard Business Impact Enterprise
Boston, MA, US
Ben Deignan's Location
Greater Boston, United States
Ben Deignan's Contact Details

Ben Deignan work email

Ben Deignan personal email

n/a
About Ben Deignan

Emotionally intelligent leader with a strong aptitude for identifying operational needs and gaps, driving efficiency, and implementing change. Intuitive use of KPIs and OKRs to add value to strategic business decisions and impact a myriad of operational challenges. Confident in supporting Fortune 500 companies while being the face and representation of a luxury brand. Strong belief in transparency, accountability, and fairness.

Ben Deignan's Current Company Details
Harvard Business Impact Enterprise

Harvard Business Impact Enterprise

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Director, Learner and Technology Services
Boston, MA, US
Website:
harvardbusiness.org
Employees:
216
Ben Deignan Work Experience Details
  • Harvard Business Impact Enterprise
    Director, Learner And Technology Services
    Harvard Business Impact Enterprise
    Boston, Ma, Us
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  • Harvard Business Publishing
    Director, Learning And Technology Services
    Harvard Business Publishing Jan 2024 - Present
    Boston, Massachusetts, United States
    View
  • Harvard Business Publishing
    Associate Director, Product Support
    Harvard Business Publishing Jan 2023 - Jan 2024
    Boston, Massachusetts, United States
    View
  • Harvard Business Publishing
    Manager, Product Support
    Harvard Business Publishing Aug 2021 - Jan 2023
    Boston, Massachusetts, United States
    Implemented team reporting on KPIs and SLA tracking models resulting in measurable data, baselines, and goalsStreamlined outage communication process resulting in a proactive approach to communications and increasing transparencyManage a global team and oversee the Product Support functionOnboard, train and upskill direct reportsDevelop, coach and mentor to promote growth and career advancementImprove and automate support processesIdentify risk and opportunities to improve the businessProvide strategic insight by using data to inform Sr. Leadership and drive strategic decision making
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  • Harvard Business Publishing
    Sr. Product Support Specialist - Corporate Learning
    Harvard Business Publishing Jul 2020 - Aug 2021
    Worked cross-functionally with Degreed (vendor) forming the HMM Spark delivery process while acting as SMEWorked closely with Product Managers to assist in the enablement of new offeringsInterim team manager (managing my peers and interviewing new candidates)Provided strategic consultation to improve the operations of the team
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  • Harvard Business Publishing
    Sr. Client Success Specialist - Corporate Learning
    Harvard Business Publishing Sep 2019 - Jul 2020
    Brighton, Ma
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  • Harvard Business Publishing
    Client Success Specialist - Corporate Learning
    Harvard Business Publishing Jun 2018 - Sep 2019
    Brighton, Ma
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  • Harvard Business Publishing
    Technical Customer Support Specialist
    Harvard Business Publishing Jan 2014 - Jun 2018
    Greater Boston Area
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Ben Deignan Education Details

Frequently Asked Questions about Ben Deignan

What company does Ben Deignan work for?

Ben Deignan works for Harvard Business Impact Enterprise

What is Ben Deignan's role at the current company?

Ben Deignan's current role is Director, Learner and Technology Services.

What is Ben Deignan's email address?

Ben Deignan's email address is be****@****ess.org

What schools did Ben Deignan attend?

Ben Deignan attended Boston University.

Who are Ben Deignan's colleagues?

Ben Deignan's colleagues are Vladimir Auguste, Sneha Srivastava, Elie Honein, Puja Baruah, James Monia, Nicole Colina, Vladimir Auguste.

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