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With over 15 years of expertise as a Senior Software Technology Executive, I have led Technical Program Management and Product Engineering organizations at industry leaders such as Sweetgreen and Amazon, driving significant innovations such as SNAP EBT for Amazon, Alexa for Grocery, and Sweetgreen's Infinite Kitchen. Capable of delivering both visionary and practical solutions, I’ve championed the development of massively scalable systems and ruthlessly prioritized prototypes. My passion lies in leveraging technology to serve as a catalyst for good and breaking down obstacles for customers and internal stakeholders alike.Career highlights:• Spearheading Sweetgreen’s technological transformation to a food platform, with a first-to-market in-app delivery system, digital subscription, and the launch of the infinite (robotic) kitchen• Driving large-scale program management at Amazon, notably running global programs for SNAP EBT, Alexa for Grocery, Just Walk Out shopping, and Whole Foods Market Launch• Developing and executing an enterprise-wide integration and automation strategy built around an IPaaS / LCap, cutting manual tasks in piloted areas by over 40% Expertise and Leadership:• Leadership in Technical Program & Product Management• Strategy for Enterprise Automation & System Integration• Development of Long-Range & Short-Term Product Roadmaps in B2B & B2C Environments• Organizational Planning with OKRs, Agile, Scrum, & Kanban• Solution Architecture & Cloud Computing• Digital Revenue Growth & Operational ExcellenceSkills & Tools:• Technical Program Management: Agile/Scrum, Kanban, CI/CD, SDLC, PDLC• Product Management: Roadmapping (Aha!, Roadmunk), User Story Mapping (JIRA, Confluence), A/B Testing Tools (Adobe Target, VWO, Optimizely, Launchdarkly ), Product Analytics Platforms (Google Analytics, Mixpanel)• Enterprise Application Automation & Integration: IPaaS/LCap (Workato, Boomi, Mulesoft, OIC), ERP (Oracle Fusion, NetSuite), HCM (UKG, Kronos, Workday), ATS (Greenhouse, Fountain)• Data Visualization/Data Platform: Tableau, Power BI, SQL, Python, Observability/Telemetry (Datadog, Splunk), Database Management (Mysql, DynamoDB, MongoDB, Snowflake, Redshift)• Full-Stack Development: (Java, Javascript, Python), React, Node.Js, Spring Boot, GraphQL Apollo, CI/CD Practices (Jenkins, CircleCI), AWS (EC2, Lambda, S3, DynamoDB, RDS, EventBridge, Kinesis, SNS, SQS, Cognito, VPC, IAM, ElastiCache, Rekognition)
Intuit
View- Website:
- intuit.com
- Employees:
- 17010
- Company phone:
- 1-888-843-5449
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Manager 3, Technical Program ManagementIntuitSan Diego, Ca, Us
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Principal Technical Program ManagerIntuit Jul 2024 - PresentMountain View, California, Us
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Technical AdvisorSmartbar Apr 2024 - PresentMiami, Us -
Co-FounderFlavorhawk Mar 2024 - PresentNewport Beach, Ca, Us -
Sr Director, Technology - Pmo, Business And Retail TechnologySweetgreen Aug 2019 - Dec 2023Los Angeles, California, UsHead of 3 technical organizations comprising Technical Program Managers, Engineers, BAs, and BSAs.• Head of Technology PMO: Created the TPM function at Sweetgreen. Manager of managers for Tech PMO• Head of Retail Technology: accountable for the success of all technology in over 200 stores (POS, KDS, DMB, Etc...)• Head of Business/People Technology: systems include HCM, ERP, ATS, CRM• Lead IPO Readiness for Technology Org• Key technology partner in opening the first Automated/Robotic kitchen in the QSR Industry• Key executive partner on digital strategy, build/buy/acquire decisions, and technical business development.• Key person for strategic vendor negotiations + partnerships -
Sr. Technical Program Manager - Amazon Grocery / Underserved PopulationsAmazon Aug 2017 - Aug 2019Seattle, Wa, Us• Single threaded technical lead for Fresh and Prime Now in implementing new Membership, Cart, Checkout, Post Order CX/UX in compliance with PSD2 (European Union Multi Factor Authentication).• Single threaded technical lead for Whole Foods Market, Fresh, and Prime Now in developing Alexa virtual assistant for grocery.• Built Whole Foods Market, Fresh, and Prime Now specific VUI (Voice UI) and VUX (Voice UX) for Alexa• Launched SNAP/EBT food stamp program as the single threaded technical lead for Fresh grocery.• Single threaded technical lead for Fresh Cart/Checkout in the launch of Ultra-Fast Fresh. Amazon’s first 1 hour delivery option offered through Amazon.com.• Single threaded technical lead for solution to preserve cart contents for Fresh Customers during region migration. Went from high visibility customer facing problem to production launch in just over 90 days. -
Coo [Functioning As Cto] | Saas / Paas EcommerceSearchfit.Com 2013 - 2017SearchFit was one of the first eCommerce solutions to provide enterprise-level functionality to B2C, B2B & B2G organizations of all sizes. Years later, I had the opportunity to restructure the organization and modernize the entire technology stack to deliver a powerful, customized, eCommerce SaaS solution to our global client base.► Business Restructuring• I stepped in as COO (functioning as CTO) to consolidate nine companies into three efficient organizations through acquisitions, dissolutions, and restructuring.• The overhaul felt like a start-up in many ways: I created teams, departments, and best practices across product development, finance, operations, and HR.► eCommerce Innovation + Optimization• While revamping the business, I assembled teams of developers both domestic and abroad (India [physical office], Bulgaria, and Romania), implemented Agile / Scrum / JIRA / Confluence workflow, and oversaw modernization of the entire platform.• We challenged major competitors by innovating features to attract new segments; delivering a powerful eCommerce SaaS solution to help customers increase sales, streamline operations, and capture new markets.► Data-Driven Decision Making• Based on in-depth market and industry analysis, I helped minimize risk and establish the groundwork for rapid and sustained growth. I developed strategic plans, financial models, governance processes, and cost-effective operations.• I tackled major technology initiatives at the same time, leveraging SEO, SEM, and Google Analytics (including A / B, MVT testing, and event tracking) to attract customers. ► Growth Planning + Business Development• To grow the business, I negotiated and secured a sought-after strategic partnership with eBay, reducing channel specific processing costs 90%.• I also designed/implemented a business model focused on automated sales integrations bringing a 1.4M product catalog to Amazon, eBay, Walmart.com, and several other marketplaces. -
Paas Program Director | Ecommerce Solution ArchitectSearchfit.Com 2008 - 2012I was recruited by SearchFit | Rightway Gate to architect and sell eCommerce software to Fortune 500, Internet Retailer 500 (IR500), and government clients. Here are a few metrics from this time in my career:• As a Solution Architect / Sales Engineer for key accounts, my clients generated over >$500M per year in eCommerce sales. With a YoY increase of 400% in two key accounts.• Implemented Agile / Scrum process across the entire development org. Increased feature count by 32% YoY.• Org Manger of Software Development Mangers with meta reports averaging about 40 developers.
Ben Irwin Skills
Ben Irwin Education Details
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San Francisco State UniversityBachelor'S Degree
Frequently Asked Questions about Ben Irwin
What company does Ben Irwin work for?
Ben Irwin works for Intuit
What is Ben Irwin's role at the current company?
Ben Irwin's current role is Manager 3, Technical Program Management.
What is Ben Irwin's email address?
Ben Irwin's email address is be****@****sic.com
What is Ben Irwin's direct phone number?
Ben Irwin's direct phone number is +185882*****
What schools did Ben Irwin attend?
Ben Irwin attended San Francisco State University.
What skills is Ben Irwin known for?
Ben Irwin has skills like Technology Executive, E Commerce, Agile Project Management, Google Analytics, Multichannel Sales Automation, Organizational Leadership, Product Management, Saas, Seo, Sem, Operations Management, Jira.
Who are Ben Irwin's colleagues?
Ben Irwin's colleagues are Prashant Gusain, Melinda Wood, David Todd, Gd Rayudu, Sadi9i Fadwa, Becky Merder, Shaniece G.
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