Ben Marlowe Email & Phone Number

Indianapolis, Indiana, United States

• Active communication for providing accurate and creative technical solutions to user problems of moderate and difficult nature for the Genesys Cloud platform.
• Use independent judgment to research, resolve, and respond to questions regarding problem resolution received via CRM and tracked via JIRA
• Perform system analysis to identify and develop solutions for customer issues - including hardware, software, network, or system functionality tailored to the Genesys Cloud platform
• Analyze and create documented solutions that will be published to a knowledge base for internal and external use.
• Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers and partners, alike.

Indiana, United States

• Primary Support for all technical issues, troubleshooting, and technology.
• Provide Security Administration for company data and applications.
• Assist in building and maintaining company content to support reporting and automation via Microsoft Power Platform (Power Automate, Power BI, Power Query, etc) and Microsoft SharePoint
• Oversee technical document creation and standards, library structure, and other content such as SOP and Technical 'How-To' documentation/training.

Indianapolis, IN

Indianapolis, Indiana, United States

• Work to uncover gaps in a companies recruitment marketing and assist within the three pillars of Veteran Employment, Accessibility, and Creative strategy
• Cultivate and nurture growing revenue pipeline by calling, emailing, and leading virtual meetings
• Create new opportunities through inbound leads and follow-up through outbound efforts
• Work side by side with implementation team to ensure customer solution success

Carmel, IN

-Worked alongside the Software sales team and CEO on special projects. -Built out fully-formulated quotes and bids for new and existing customers.-Generated lead information for team members and coordinated with both IBM and Ingram Micro to troubleshoot issues as they came up.-Worked my way up to call on direct IBM Clients to move them over to a CleanSlate.

Indianapolis

-Extensive experience with generating new leads and new business with new and currentindustrial and manufacturing clients over the phone and in person.-Generated standard or custom reports summarizing business, financial, or economic data forreview by executives, managers, clients, and other stakeholders.-Had great success with other Kelly Reps and.

Indianapolis, Indiana Area

- Work uncovering new leads and work with current customers over the phone to provide and educate them about the silicon and rubber products used during metal finishing projects - Achieved Award for most leads generated and contracts won from Trade Show Prospects - Collaborate with Engineering teams to understand customer requirements, to promote the sale.

Carmel, Indiana

- Customer Service, Technical Support and Assistance, and Sales Representative for The Cellular Connection. Maintained good relationships with the general public. Upgraded, assisted and answered general questions for customers about their phone plan, current phone, new emerging technologies & gear, etc- Extensive experience with defusing difficult.

Carmel, Indiana

Indianapolis, IN

• Sales and Advertising Consultant with experience selling advertising in four major print newspapers and online CareerBuilder marketing and advertising packages.
• Routinely present branding and marketing solutions to C-Level client executives.
• Singular Account Representative responsible for all clients in St. George, UT as well as team representative for Northern Nevada and Indianapolis markets.
• St. George: The Spectrum Newspaper and Cedar City Daily News; Indianapolis: The Indianapolis Star; Reno: Reno Gazette Journal. Palm Springs, CA: The Desert Sun.
• Ran queries in Salesforce.com, developed advertising products and concepts, built client relationships and broke new accounts in assigned target markets.

Web Development

Studied to become a Jr Fullstack Developer

Associates, Graphic Design

Activities and Societies: Design Club

Bachelor Of Arts, Theatre And Design

Activities and Societies: President of the Film Association of Millikin, Member of Sigma Alpha Epsilon, Inner City Film

Core 40, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Thespian Society