Ben Townsend

Ben Townsend Email and Phone Number

Manager at United Fasteners @ United Fasteners Australia
barangaroo, new south wales, australia
Ben Townsend's Location
Greater Brisbane Area, Australia
About Ben Townsend

United Fasteners is the largest Independently owned Fastener company in Australia. We are very competitive and offer a great service, we specialize in major projects and also offer onsite containers. We hold over 4 million dollars of stock in our Brisbane branch. We are a large supplier of Studbolts for project requirements.

Ben Townsend's Current Company Details
United Fasteners Australia

United Fasteners Australia

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Manager at United Fasteners
barangaroo, new south wales, australia
Employees:
63
Ben Townsend Work Experience Details
  • United Fasteners Australia
    Manager
    United Fasteners Australia Jul 2021 - Present
    Greater Brisbane Area
  • United Fasteners Australia
    Major Project/Business Development Manager
    United Fasteners Australia Mar 2006 - Present
    Brisbane, Australia
    · Establishes productive, professional relationships with keypersonnel in assigned customer accounts.· Coordinates the involvement of company personnel, includingsupport, service, and management resources, in order to meetaccount performance objectives and customers’ expectations.· Meets assigned targets for profitable sales volume and strategicobjectives in assigned accounts· Proactively leads a joint company-strategic account planningprocess that develops… Show more · Establishes productive, professional relationships with keypersonnel in assigned customer accounts.· Coordinates the involvement of company personnel, includingsupport, service, and management resources, in order to meetaccount performance objectives and customers’ expectations.· Meets assigned targets for profitable sales volume and strategicobjectives in assigned accounts· Proactively leads a joint company-strategic account planningprocess that develops mutual performance objectives, financialtargets, and critical milestones for a one and three-year period.· Proactively assesses, clarifies, and validates customer needs on anongoing basis.· Leads solution development efforts that best address customerneeds, while coordinating the involvement of all necessarycompany personnel. Show less
  • United Fasteners Australia
    Sales Manager
    United Fasteners Australia Mar 2019 - Jul 2021
    Brisbane, Queensland, Australia
    • Maintain a high level of communications with existing and potential customers to promote the company’s products and services.• Develop new business contacts and expand the customer base.• Identify and recommend new product lines to enhance customer satisfaction and increase sales.• Manage and monitor the performance of the Sales Representatives.• Plan and engage in customer visits to promote company products and create sales opportunities.• Generate sales in line with… Show more • Maintain a high level of communications with existing and potential customers to promote the company’s products and services.• Develop new business contacts and expand the customer base.• Identify and recommend new product lines to enhance customer satisfaction and increase sales.• Manage and monitor the performance of the Sales Representatives.• Plan and engage in customer visits to promote company products and create sales opportunities.• Generate sales in line with established targets.• Deal with customer inquiries, determine their needs and prepare/provide quotations.• Maintain records of commercial dealings with customers.• Deal with customer orders.• Encourage customer feedback on products and service and actively measure customer satisfaction.• Document and deal with customer complaints.• Liaise with the Branch Manager & Purchasing Coordinator on product pricing to assist with maintaining an effective and competitive pricing structure.• Identify opportunities for improvement and instigate preventive/corrective action as required.• Participate and organize semi-regular sales meetings and preparation of sales reports for the representatives.• Contribute to the continual improvement culture of the company.• Review daily sales report and posting to accounts• Co-ordinate with Branch Manager and Sales staff, products on promotion for our fastener express publication. Show less
  • United Fasteners Australia
    Manager - Major Projects
    United Fasteners Australia Jun 2014 - Jul 2019
    Brisbane, Australia
    · Establishes productive, professional relationships with keypersonnel in assigned customer accounts.· Coordinates the involvement of company personnel, includingsupport, service, and management resources, in order to meetaccount performance objectives and customers’ expectations.· Meets assigned targets for profitable sales volume and strategicobjectives in assigned accounts· Proactively leads a joint company-strategic account planningprocess that develops… Show more · Establishes productive, professional relationships with keypersonnel in assigned customer accounts.· Coordinates the involvement of company personnel, includingsupport, service, and management resources, in order to meetaccount performance objectives and customers’ expectations.· Meets assigned targets for profitable sales volume and strategicobjectives in assigned accounts· Proactively leads a joint company-strategic account planningprocess that develops mutual performance objectives, financialtargets, and critical milestones for a one and three-year period.· Proactively assesses, clarifies, and validates customer needs on anongoing basis.· Leads solution development efforts that best address customerneeds, while coordinating the involvement of all necessarycompany personnel. Show less
  • United Fasteners Australia
    National Key Account Manager
    United Fasteners Australia Aug 2015 - Mar 2019
    Brisbane Area, Australia
    • Actively pursue and develop strong professional business partner relationships which will deliver long term revenue benefits.• Strategically network to identify key influential decision makers for all key accounts.• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.• Meets assigned targets for profitable sales volume and strategic objectives in assigned… Show more • Actively pursue and develop strong professional business partner relationships which will deliver long term revenue benefits.• Strategically network to identify key influential decision makers for all key accounts.• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.• Use intelligence gained through relationships established with national key account customers as well as industry publications, to develop strong account plans which are a step ahead of the competition and maximises sales opportunities.• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Show less
  • Mullings Fasteners
    Account Manager
    Mullings Fasteners Apr 1999 - Mar 2006
    Brisbane, Australia
    · Establishes productive, professional relationships with keypersonnel in assigned customer accounts.· Coordinates the involvement of company personnel, includingsupport, service, and management resources, in order to meetaccount performance objectives and customers’ expectations.· Meets assigned targets for profitable sales volume and strategicobjectives in assigned accounts· Proactively leads a joint company-strategic account planningprocess that develops… Show more · Establishes productive, professional relationships with keypersonnel in assigned customer accounts.· Coordinates the involvement of company personnel, includingsupport, service, and management resources, in order to meetaccount performance objectives and customers’ expectations.· Meets assigned targets for profitable sales volume and strategicobjectives in assigned accounts· Proactively leads a joint company-strategic account planningprocess that develops mutual performance objectives, financialtargets, and critical milestones for a one and three-year period.· Proactively assesses, clarifies, and validates customer needs on anongoing basis.· Leads solution development efforts that best address customerneeds, while coordinating the involvement of all necessarycompany personnel. Show less

Ben Townsend Skills

Contract Management Procurement Contract Negotiation Supply Chain Management Business Development Supply Chain Engineering Logistics Strategic Sourcing Purchasing Project Planning Materials Operations Management Supply Management Materials Management Manufacturing Continuous Improvement New Business Development Petroleum Product Development Energy

Frequently Asked Questions about Ben Townsend

What company does Ben Townsend work for?

Ben Townsend works for United Fasteners Australia

What is Ben Townsend's role at the current company?

Ben Townsend's current role is Manager at United Fasteners.

What skills is Ben Townsend known for?

Ben Townsend has skills like Contract Management, Procurement, Contract Negotiation, Supply Chain Management, Business Development, Supply Chain, Engineering, Logistics, Strategic Sourcing, Purchasing, Project Planning, Materials.

Who are Ben Townsend's colleagues?

Ben Townsend's colleagues are Daniel Brophy, Ebony Tunc, Russell Pinker, David Mortimer, Llewellyn Cass, Naomi Carvill, Malcolm Corbet.

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