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@vendini.com
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1 phone found area 415
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Ben Wright is listed as Operations Management | Program Development | Client Onboarding & Retention | CX Leadership at DigitalChalk, a company with 18 employees, based in Leeds, New York, United States. AeroLeads shows a work email signal at vendini.com, phone signal with area code 415, and a matched LinkedIn profile for Ben Wright.
Ben Wright previously worked as Director of Client Success at Digitalchalk and Customer Onboarding Sr. Manager--Venues & Imports at Vendini. Ben Wright holds Bachelor Of Arts (Ba), English Language And Literature, General from University Of North Texas.
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AeroLeads found 1 current-domain work email signal for Ben Wright. Compare company email patterns before reaching out.
SaaS Leader | Team Builder | Strategic Problem-Solving | Cross-Functional Team Leader | Client Onboarding | Customer Success Management | Program CreationHighlights-Built multiple CS and CX-focused programs from the ground up, including client onboarding, account management, churn analysis, and NPS outreach-Devised comprehensive suite of KPI and metrics along with tracking and reporting-Doubled client onboarding activation rate in less than one year-Improved NPS by 48 points in fewer than 3 quarters-Lead weekly webinar series which resulted in a 2x increase in client engagement -Recreated entire client training program with new reference articles, video walkthroughs, and general help content-Spearheaded response strategy for multiple critical incidentsKey Skills-Empathetic and results-driven people leadership-Deep experience building from 0-1-Data gathering, analysis, and actioning-Fostering strong cross-departmental collaboration and feedback loops-Creating a culture that practices farming for dissent -Strategic thinker with excellent communication skills, a deep understanding of customer needs, and a passion for fostering long-term customer success-Focus on understanding operational intentions and formulating mechanisms to enact and measure
Listed skills include Teaching, Public Speaking, Literature, Editing, and 20 others.
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A career timeline built from the work history available for this profile.
Head of Customer Success department at Sciolytix/Digital Chalk leading onboarding and support functions with a team of tenured product specialists in both B2B and B2C capacities. Responsible for key company success metrics including NPS, customer retention rate, and onboarding throughput.--Established Account Advocacy (customer retention) program for.
San Francisco Bay Area
Directly managed a team of technical support specialists for a proprietary event ticketing platform. Trained, coached, and evaluated direct reports in tool usage as well as effectively communicating technical subjects to new and legacy clients. Responsible for devising and reporting on team performance metrics including customer satisfaction and.
Denton, TX
Classroom management, Provided instruction to students in classroom setting as well as small groups, and one-on-one, Graded essays and other English assignments, Maintained detailed gradebooks
Lewisville, TX
Library reference and research assistance, Interlibrary loan procedures, Circulation functions, Processing of library materials, Computer assistance
Other employees you can reach at digitalchalk.com. View company contacts for 18 employees →
Dca Smith
Colleague at DigitalchalkWeaverville, North Carolina, United States, United States
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JA
Jacob Abshire
Colleague at DigitalchalkHumble, Texas, United States, United States
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Leeann Stinehour
Colleague at DigitalchalkAsheville, North Carolina, United States, United States
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JQ
Joshua Quigley
Colleague at DigitalchalkBuford, Georgia, United States, United States
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Dcb Smith
Colleague at DigitalchalkAsheville, North Carolina, United States, United States
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JW
Jon Wilkinson
Colleague at DigitalchalkGreer, South Carolina, United States, United States
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AT
Ann Torry
Colleague at DigitalchalkDes Moines, Iowa, United States, United States
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Steve Hopkins
Colleague at DigitalchalkAsheville, North Carolina, United States, United States
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JC
Jill Crabbe Rochelle
Colleague at DigitalchalkMelbourne, Florida, United States, United States
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Michael Nelson
Colleague at DigitalchalkDes Moines, Iowa, United States, United States
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Activities and Societies: Little d Jump Rope Club4 time Dean's List
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Ben Wright works for DigitalChalk.
Ben Wright is listed as Operations Management | Program Development | Client Onboarding & Retention | CX Leadership at DigitalChalk.
AeroLeads has found 1 work email signal at @vendini.com for Ben Wright at DigitalChalk.
AeroLeads has found 1 phone signal(s) with area code 415 for Ben Wright at DigitalChalk.
Ben Wright is based in Leeds, New York, United States while working with DigitalChalk.
Ben Wright has worked for Digitalchalk, Vendini, Winfree Academy, and Lewisville Public Library.
Ben Wright's colleagues at DigitalChalk include Dca Smith, Jacob Abshire, Leeann Stinehour, Joshua Quigley, and Dcb Smith.
You can use AeroLeads to view verified contact signals for Ben Wright at DigitalChalk, including work email, phone, and LinkedIn data when available.
Ben Wright holds Bachelor Of Arts (Ba), English Language And Literature, General from University Of North Texas.
Ben Wright is listed with skills including Teaching, Public Speaking, Literature, Editing, Customer Service, Social Media, Marketing, and Social Media Marketing.
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