Ben Shields Email & Phone Number

Basingstoke, England, United Kingdom

I have responsibility for training and managing all WatchGuard partners based in South East of England. This includes legacy Panda Partners. The Key focus is to ensure cross selling of the various WatchGuard products and that all partners adopt the WatchGuardOne Partner Program. All this to ensure we continue our double digit growth moving into 2023 and beyond.

Chertsey

Panda Security are channel focused in the UK, so my role as Channel Sales Manager is vital to ensure our Partners business continues to grow. Managing the internal sales team, we support existing and actively recruit new partners – ensuring they are trained and supported to provide Panda Security’s solutions to their client base. Our portfolio is spearheaded by Panda Adaptive Defense which includes: Advanced Reporting Tool, Data Control and threat hunting capabilities unique in an Endpoint Detection and Response solution. You can see a summary video below.Key responsibilities:• Manage the Internal Sales team• Implement channel strategy & improvements• Prospecting, developing and supporting partner relationships • On-site visits to partners; managing floor walks, promotions and training• Management reporting

Bracknell

The main difference in my current role is that I now manage and develop a telesales team whose primary function is to generate good quality leads for the direct/channel account managers. I am still heavily focused on prospecting and profiling new partners myself continuing to hit targets and grow my account base. Key Responsibilities:• Handle the day to day running of the telesales team, from team meetings to HR • Developing and maintaining relationships with key decision makers and sales teams within my partner base, through meetings, telephone and email contact. • Prospecting target partner lists to establish potential new partners and end-user opportunities. • Working to identify opportunities for Panda Security, following through to closure• On-site visits to my partners; managing floor walks, promotions and training• Provide supporting information to partners and their commercial teams, e.g. quotations; competitive positioning; offers and promotions• Recruiting partners with the Panda ‘Cloud’ message. • Managing and executing tasks, supporting training, promotional, and marketing activity, e.g. seminars; conferences; catalogues; training for channel partners. • Maintenance of partner data on CRM• Maintain weekly revenue forecast• Prompt response to enquiries and quotation requests, ensuring a satisfactory resolution in all cases.

My primarily role as Channel Account Manager is to prospect and profile new partners to grow the UK Business - primarily the Cloud portfolio. Develop and manage my client base, driving joint business objectives to meet UK sales targets. Attend partner meetings and weekly floor walks.Key Responsibilities:• Developing and maintaining relationships with key decision makers and sales teams within my partner base, through meetings, telephone and email contact. • Prospecting target partner lists to establish potential new partners and end-user opportunities. • Working to identify opportunities for Panda Security, following through to closure• On-site visits to my partners; managing floor walks, promotions and training• Provide supporting information to partners and their commercial teams, e.g. quotations; competitive positioning; offers and promotions• Recruiting partners with the Panda ‘Cloud’ message. • Managing and executing tasks, supporting training, promotional, and marketing activity, e.g. seminars; conferences; catalogues; training for channel partners. • Maintenance of partner data on CRM• Maintain weekly revenue forecast• Prompt response to enquiries and quotation requests, ensuring a satisfactory resolution in all cases.

To manage existing customer relationships and nurture new prospects.* To generate profitable sales for the company.* To ensure a very high level of customer service. * To efficiently manage and record customer records and sales opportunities.* To create imaginative solutions and products to expand the business opportunities for the company.* To provide concise and timely sales information for management reporting.* Reporting to – Managing Director

As an Internal Account Manager for Large Enterprise I am primarily responsible for identifying new sales opportunities by understanding my customers business requirements, either through outbound calls or from the Account Executive. Following this I would define a solution that met those requirements including all hardware, software and services elements, leveraging appropriate resources within Dell as required. This, and previous roles have given me the exposure to industry experience across all verticals, consisting of small, medium, large and global customersKey Responsibilities:Targeted on achievement of individual goals based upon revenue in excess of £1.1M quarterly with a focus upon profitable, services rich opportunities.Secure run rate business, working to a 3 hour day outbound telephone activity.Issue E-Shots, events, discounts and special offersUse the CRM tool Salesforce to provide detailed bid reporting for Senior ManagementMaintaining and reporting an accurate business pipelineKey Achievements:Held the record for the largest deal for City Team FY09 Q4 - £540kOver achieved on run rate revenue £500kPromoted to External Account executive for 4 months - attending/leading face to face customer meetings.Salesforce Champion

As a PFR Project Manager my main focus was to manage the end to end delivery of the various different recall projects in the UK and Ireland, most famously the Sony battery recall. As part of an EMEA team my role was to ensure all aspects of the project, from logistics to complaints were managed and resolved in a timely manner. At any one time you could have 7 or 8 different projects on the go.

Nvq Business Administration

NVQ Business Administration Intermediate Level

5 Passes Gcses A - D Grades