★ Collaborate with project managers to ensure that each project is strategically aligned and on schedule to meet key milestones.➤ KEY RESULT AREAS● Manage a team of four project managers for Tamil Nadu and Pondicherry.● Determining new retail branch, captive ATM and back-office locations; negotiating lease arrangements with landlords and businesses; influencing business teams with presentations on available locations and agreed prices;● Assisted with civil and interior work… Show more ★ Collaborate with project managers to ensure that each project is strategically aligned and on schedule to meet key milestones.➤ KEY RESULT AREAS● Manage a team of four project managers for Tamil Nadu and Pondicherry.● Determining new retail branch, captive ATM and back-office locations; negotiating lease arrangements with landlords and businesses; influencing business teams with presentations on available locations and agreed prices;● Assisted with civil and interior work until lease-end.● In responsibility of dealing with landlord payment concerns for deposits and monthly rentals, branch and ATM service issues, and lease renewals and terminations.● Marketing, quality assurance, and administration were among the divisions that collaborated.● Oversaw a team of four Project Managers to address the demands of Tamil Nadu and Pondicherry.● With presentations on available premises and negotiated terms, my team is responsible for convincing business teams to successfully lease spaces.● Assisted with civil and interior construction and the Entity's official launch. We're in charge of paying deposits and monthly rents as a team.● Assisted other bank divisions (Administrative, Quality Audit, and Business) in timely renewing and terminating lease agreements.● From April 2020 to December 2020, I renegotiated all current retail branch leases, saving 8.7 crores in Rents. Only in 2020-21, 1.3 Crores were saved in Rents.● Completed 24 new branch projects in Tamil Nadu in 2020-21, the largest number of projects completed by a Project Manager PAN India in the Bank.➤ Specialties: Facility Management | Customer Support | Liaison & Coordination | Technical Tele Support | Product Management | Market Research | Sales Promotion | Training & Development Show less

★ Part of Project Gold team of technical experts out of around 3000 Technical staff➤ KEY RESULT AREASBegan as a Senior Technical Support Officer and progressed to become in charge of Floor Training and Complaints Management. I was in charge of answering incoming technical calls for the HCL Client (British Telecom - UK).Ensured adherence to process basics, captured/isolated bottlenecks for efficient process operation and played a critical role in maximizing the use of available… Show more ★ Part of Project Gold team of technical experts out of around 3000 Technical staff➤ KEY RESULT AREASBegan as a Senior Technical Support Officer and progressed to become in charge of Floor Training and Complaints Management. I was in charge of answering incoming technical calls for the HCL Client (British Telecom - UK).Ensured adherence to process basics, captured/isolated bottlenecks for efficient process operation and played a critical role in maximizing the use of available resources and assuring availability.Consistently provided the highest level of customer satisfaction and quality service; developed new policies and processes based on client feedback, and was a member of the Project Gold Team.➤ Specialties: Facility Management | Customer Support | Liaison & Coordination | Technical Tele Support | Product Management | Market Research | Sales Promotion | Training & Development Show less