Ben Hancock
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Ben Hancock Email & Phone Number

Manager - Digital, Analytics & AI | Whisky Enthusiast | Passionate motorcycle guy at NICE
Location: Greater Sydney Area, Australia, Australia 10 work roles 2 schools
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Current company
NICE
Role
Manager - Digital, Analytics & AI | Whisky Enthusiast | Passionate motorcycle guy
Location
Greater Sydney Area, Australia, Australia
Company size
13118 employees

Who is Ben Hancock? Overview

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Quick answer

Ben Hancock is listed as Manager - Digital, Analytics & AI | Whisky Enthusiast | Passionate motorcycle guy at NICE, a company with 13118 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Ben Hancock.

Ben Hancock previously worked as Manager - Digital, Analytics & AI at Nice and Director at Cafe Racer Club. Ben Hancock holds Bachelor’S Degree, Business (Marketing) from Swinburne University Of Technology.

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NICE

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Profile bio

About Ben Hancock

Ben has worked across Contact Centres, Financial Services, Retail, Utilities and Telco, focusing on analytics, fraud analysis, machine learning, conversational AI, and is now leading the Digital, Analytics and AI team at NICE. He is responsible for the customer and partner education, sales and growth of this world-class platform and team in ANZ and works closely with some of Australia’s most recognisable brands, as well as NICE's brilliant partner network.Ben has a genuine passion for solving business problems, is a collaborative, creative and system thinker, and enjoys relaxing with his puppy Monty, surfing or enjoying a whisky with friends. He lives his life and career by one very simple but effective rule: "seek first to understand, and then you will be understood".

Listed skills include Training And Development, Employee Training, Sales Process, Sales Management, and 19 others.

Current workplace

Ben Hancock's current company

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NICE
Nice
Manager - Digital, Analytics & AI | Whisky Enthusiast | Passionate motorcycle guy
Sydney, NSW, AU
Website
nice.com
Employees
13118
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Company profile
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10 roles

Ben Hancock work experience

A career timeline built from the work history available for this profile.

Role listed

Nice

Sydney, NSW, AU

Manager - Digital, Analytics & Ai

Current
Nice

Hoboken, New Jersey, US

In my role as Manager - Digital, Analytics & AI, I am responsible for leading the go-to-market, education, marketing, execution and evangelism of this exciting and world-leading solution to bring our customers value and improve the way they connect across Australia & New ZealandWorking with our Sales Managers, AE's, Partners and Marketing organisations, I.

Oct 2023 - Present

Director

Cafe Racer Club

North Curl Curl, New South Wales, AU

Cafe Racer Club is a custom motorcycle parts and apparel e-commerce platform that curates the best gear and clothing to keep you looking good, feeling good and giving you the ability to Enjoy The Ride - it’s an obsessionwww.caferacerclub.com.au

Aug 2021 - Oct 2023

Strategic Account Director - Financial Services, Telco & Utilities

Liveperson

New York, NY, US

As a Strategic Account Director, I facilitate brands' success through thoughtful approaches to solving customer experience problems, executing on opportunities, and driving customers towards being data-driven. What does that mean? I work with brands to identify and define the impact to People, Processes, Technology and Data of new projects and consults.

Jan 2021 - Oct 2023

Senior Account Executive - Utilities, Energy, Telco & Media

Sas

Cary, NC, US

Thought Leader and Analytics enthusiast working with customers to create data-driven outcomes. Worked with Australia's Largest Telco to build and deploy API-driven Fraud analysis that successfully identified over $40 Million in Fraud. Telstra also saw a large improvement of Customer Engagement through use of SAS.

Feb 2019 - Jan 2021

National Iot & Software Solutions Lead

Afn Solutions

Sydney, New South Wales, AU

Technology Evangelist for industry-leading Smart Solutions company AFN Solutions. AFN Solutions integrates the latest technologies to create bespoke smart cities, business intelligence, environmental and security solutions.In my role, it was all about discovering outcomes and designing solutions to meet them. What do you need to achieve, and why? How will.

Nov 2017 - Feb 2019

Account Executive - Software & Solutions

Telstra

Sydney, NSW, AU

Ben is a passionate and driven Account Executive for Australia's largest ICT Company, Telstra. He combines his intimate knowledge of customer service and relationship building with a keen eye for business strategy and process improvement. In today's economic climate, it is a case of disrupt or be disrupted. Even through the construction, manufacturing.

May 2015 - Nov 2017

Assistant Store Manager/Sales Consultant

Telstra

Sydney, NSW, AU

Jul 2013 - Aug 2015

Team Leader

Sauber Promotions
Jan 2012 - Jun 2013

Market Researcher; Team Leader

Afs Smart Askers

Seaford, Melbourne, Victoria, AU

Jan 2008 - May 2011
Team & coworkers

Colleagues at NICE

Other employees you can reach at nice.com. View company contacts for 13118 employees →

MR Mark Roller Mark Roller Colleague at Nice Greater Minneapolis-St. Paul Area, United States View → IG Israel Greenwald Israel Greenwald Colleague at Nice Israel, Israel View → BS Brian Stocklin Brian Stocklin Colleague at Nice Orange, Connecticut, United States, United States View → CM Corey Myers Corey Myers Colleague at Nice Hanover Park, Illinois, United States, United States View → JT Jamie Tang Jamie Tang Colleague at Nice Singapore, Singapore View → PB Prachi Borse Prachi Borse Colleague at Nice Pune, Maharashtra, India, India View → MB Mayur Bhalke Mayur Bhalke Colleague at Nice Pune, Maharashtra, India, India View → DM Daniel Montecinos Daniel Montecinos Colleague at Nice Sucre, Chuquisaca, Bolivia, Bolivia, Plurinational State Of View → AO Annette O. Annette O. Colleague at Nice Atlanta Metropolitan Area, United States View → HM Hamada Moussaoui Hamada Moussaoui Colleague at Nice Morocco, Morocco View →
2 education records

Ben Hancock education

Bachelor’S Degree, Business (Marketing)

Swinburne University Of Technology

Bachelor Of Arts/Bachelor Of Education, Education

Monash University
FAQ

Frequently asked questions about Ben Hancock

Quick answers generated from the profile data available on this page.

What company does Ben Hancock work for?

Ben Hancock works for NICE.

What is Ben Hancock's role at NICE?

Ben Hancock is listed as Manager - Digital, Analytics & AI | Whisky Enthusiast | Passionate motorcycle guy at NICE.

Where is Ben Hancock based?

Ben Hancock is based in Greater Sydney Area, Australia, Australia while working with NICE.

What companies has Ben Hancock worked for?

Ben Hancock has worked for Nice, Cafe Racer Club, Liveperson, Sas, and Afn Solutions.

Who are Ben Hancock's colleagues at NICE?

Ben Hancock's colleagues at NICE include Mark Roller, Israel Greenwald, Brian Stocklin, Corey Myers, and Jamie Tang.

How can I contact Ben Hancock?

You can use AeroLeads to view verified contact signals for Ben Hancock at NICE, including work email, phone, and LinkedIn data when available.

What schools did Ben Hancock attend?

Ben Hancock holds Bachelor’S Degree, Business (Marketing) from Swinburne University Of Technology.

What skills is Ben Hancock known for?

Ben Hancock is listed with skills including Training And Development, Employee Training, Sales Process, Sales Management, Sales Coaching, Business Development, New Business Development, and Training.

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