Mark Roller Email and Phone Number
High performing sales and marketing leader in advanced technology solutions environment. Consistent success in sales exceeding performance objectives while delivering exceptional customer experiences. An earned reputation of being adept at opening new opportunities by prospecting for new business through campaigns, client referrals, partner relationships and networking. Always acting as advocate for my strategic clients. Focus areas include:• Omni-channel Customer Engagement Design• Workforce Engagement Solutions• Customer Experience Analytics• Customer Lifecycle Management • Technology Roadmapping• Global Customer Relationship Management
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Strategic Account Manager, Workforce And Customer Experience DivisionNice LtdSaint Paul, Mn, Us -
Strategic Account Manager, Workforce & Customer Experience DivisionNice Ltd Feb 2021 - PresentUnited States
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Vice President - Digital SalesTtec Jul 2015 - Feb 2021Greater Minneapolis-St. Paul AreaResponsible for managing partnerships and driving value with large enterprises. Developed and executed transformative customer experience strategies. Led the cloud transition for multiple global clients for their entire contact center operations. Managed complex technology and services portfolio to tailor solutions to my clients’ unique business needs. -
Strategic Account ManagerAvaya Aug 2005 - Jun 2015Greater Minneapolis-St. Paul AreaLead the growth and development of high-value client relationships. Excelled in constructing complex, creative solutions that deliver client value. Focus on customer-experience management solutions including omni-channel customer engagement and CRM-integration. -
Territory Account ManagerAvaya Aug 2003 - Aug 2005Madison, Wisconsin AreaResponsible for direct sales and channel sales in a defined geographic territory. Marketed full portfolio of Avaya solutions with focus on IP telephony and unified communications solutions.
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Territory Manager, New Business DevelopmentExpanets Aug 2002 - Aug 2003Wisconsin, United StatesFocused on development and growth of new customers in a defined territory. Represented a variety of communication technologies to meet client business requirements.Note: Expanets was sold to Avaya Inc. in October 2003. -
Contact Center Solutions SpecialistNorstan Communications 2000 - 2002Madison, Wisconsin AreaResponsible for the sales of contact center solutions including multi-media routing, CRM integration and contact center strategic consulting services. Note: Norstan Communications was acquired by Black Box Network Services in January 2005. -
Senior Sales RepresentativeNorstan Communications 1998 - 2000Madison, Wisconsin AreaResponsibilities included marketing contact center technologies, e-commerce solutions and telecommunications systems to both prospective and current customers.
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General Business SalesNorstan Communications 1997 - 1998Madison, Wisconsin AreaResponsibilities included marketing to mid-sized accounts with focus on new business development.
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Install Base SalesNorstan Communications 1996 - 1997Greater Milwaukee AreaResponsibilities included marketing telephony solutions to existing Norstan Communications customers..
Mark Roller Education Details
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Bachelor Of Business Administration (Bba)
Frequently Asked Questions about Mark Roller
What company does Mark Roller work for?
Mark Roller works for Nice Ltd
What is Mark Roller's role at the current company?
Mark Roller's current role is Strategic Account Manager, Workforce and Customer Experience Division.
What schools did Mark Roller attend?
Mark Roller attended University Of Wisconsin-Whitewater.
Who are Mark Roller's colleagues?
Mark Roller's colleagues are Steve Mcalister, Kimberly Malicay, Aileen Jean Felix, Andjela Grozdanovic, Brijesh Upadhyay, Ajit Kawade, Lisa Clandastino.
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4gmail.com, wi.rr.com, ascedia.com, ascedia.com4 +141429XXXXX
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Mark Roller
Gladstone, Or2yahoo.com, neea.org3 +150368XXXXX
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Mark Roller
United States6aol.com, salemhealth.org, worldnet.att.net, mindspring.com, hotmail.com, providence.org2 +150356XXXXX
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Mark Roller
Eligibilty Analyst At Multiplan Formerly Discovery Health Partners And Owner At Chicagotrumpetpro.ComGreater Chicago Area5dialamerica.com, hotmail.com, gci.net, ghpgroupinc.com, multiplan.com2 +128147XXXXX
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