Mark Roller
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Mark Roller Email & Phone Number

Strategic Account Manager, Workforce and Customer Experience Division at NICE Ltd
Location: Greater Minneapolis-St. Paul Area, United States, United States 10 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Strategic Account Manager, Workforce and Customer Experience Division
Location
Greater Minneapolis-St. Paul Area, United States, United States
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Who is Mark Roller? Overview

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Mark Roller is listed as Strategic Account Manager, Workforce and Customer Experience Division at NICE Ltd, a company with 13118 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Mark Roller.

Mark Roller previously worked as Strategic Account Manager, Workforce & Customer Experience Division at Nice Ltd and Vice President - Digital Sales at Ttec. Mark Roller holds Bachelor Of Business Administration (Bba) from University Of Wisconsin-Whitewater.

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Email format at NICE Ltd

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NICE Ltd

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Profile bio

About Mark Roller

High performing sales and marketing leader in advanced technology solutions environment. Consistent success in sales exceeding performance objectives while delivering exceptional customer experiences. An earned reputation of being adept at opening new opportunities by prospecting for new business through campaigns, client referrals, partner relationships and networking. Always acting as advocate for my strategic clients. Focus areas include:• Omni-channel Customer Engagement Design• Workforce Engagement Solutions• Customer Experience Analytics• Customer Lifecycle Management • Technology Roadmapping• Global Customer Relationship Management

Current workplace

Mark Roller's current company

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NICE Ltd
Nice Ltd
Strategic Account Manager, Workforce and Customer Experience Division
Saint Paul, MN, US
Website
Employees
13118
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10 roles · 30 years

Mark Roller work experience

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Strategic Account Manager, Workforce And Customer Experience Division

Saint Paul, MN, US

Strategic Account Manager, Workforce & Customer Experience Division

Current

United States

Feb 2021 - Present

Vice President - Digital Sales

Greater Minneapolis-St. Paul Area

Responsible for managing partnerships and driving value with large enterprises. Developed and executed transformative customer experience strategies. Led the cloud transition for multiple global clients for their entire contact center operations. Managed complex technology and services portfolio to tailor solutions to my clients’ unique business needs.

Jul 2015 - Feb 2021

Strategic Account Manager

Greater Minneapolis-St. Paul Area

Lead the growth and development of high-value client relationships. Excelled in constructing complex, creative solutions that deliver client value. Focus on customer-experience management solutions including omni-channel customer engagement and CRM-integration.

Aug 2005 - Jun 2015

Territory Account Manager

Madison, Wisconsin Area

Responsible for direct sales and channel sales in a defined geographic territory. Marketed full portfolio of Avaya solutions with focus on IP telephony and unified communications solutions.

Aug 2003 - Aug 2005

Territory Manager, New Business Development

Wisconsin, United States

Focused on development and growth of new customers in a defined territory. Represented a variety of communication technologies to meet client business requirements.Note: Expanets was sold to Avaya Inc. in October 2003.

Aug 2002 - Aug 2003

Contact Center Solutions Specialist

Madison, Wisconsin Area

Responsible for the sales of contact center solutions including multi-media routing, CRM integration and contact center strategic consulting services. Note: Norstan Communications was acquired by Black Box Network Services in January 2005.

2000 - 2002 ~2 yrs

Senior Sales Representative

Madison, Wisconsin Area

Responsibilities included marketing contact center technologies, e-commerce solutions and telecommunications systems to both prospective and current customers.

1998 - 2000 ~2 yrs

General Business Sales

Madison, Wisconsin Area

Responsibilities included marketing to mid-sized accounts with focus on new business development.

1997 - 1998 ~1 yr

Install Base Sales

Greater Milwaukee Area

Responsibilities included marketing telephony solutions to existing Norstan Communications customers..

1996 - 1997 ~1 yr
Team & coworkers

Colleagues at NICE Ltd

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1 education record

Mark Roller education

FAQ

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What company does Mark Roller work for?

Mark Roller works for NICE Ltd.

What is Mark Roller's role at NICE Ltd?

Mark Roller is listed as Strategic Account Manager, Workforce and Customer Experience Division at NICE Ltd.

Where is Mark Roller based?

Mark Roller is based in Greater Minneapolis-St. Paul Area, United States, United States while working with NICE Ltd.

What companies has Mark Roller worked for?

Mark Roller has worked for Nice Ltd, Ttec, Avaya, Expanets, and Norstan Communications.

Who are Mark Roller's colleagues at NICE Ltd?

Mark Roller's colleagues at NICE Ltd include Payal Patil, Akshay Pathak, Sunil Kamble, Noor Muhammad, and Abhinandan Patil.

How can I contact Mark Roller?

You can use AeroLeads to view verified contact signals for Mark Roller at NICE Ltd, including work email, phone, and LinkedIn data when available.

What schools did Mark Roller attend?

Mark Roller holds Bachelor Of Business Administration (Bba) from University Of Wisconsin-Whitewater.

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