Benjamin Chee Email & Phone Number

Mont Albert North, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Australia

- Design and Building Bespoke wooden furniture.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

- Working with Vendors and owning the relationshop for core technologies- Manage all Transformation & Technology Infrastructure server and network operational activities- Implementation and support of tools aimed to enable collaborative ways of working and increase employee engagement and productivity- Management of engineering teams and being an.

Melbourne, Australia

- Being an escalation point for the Technical team on any service desk Level 3 escalations;- Set deliverables and ensure collaboration across other teams and internal stakeholders.- Assisting engineering team with any blockers they might be having with deliverables;- Mentor, Coach and Manage performance of engineering and Service Desk Team;- Manage and.

Melbourne, Australia

- Reporting directly to the IT Infrastructure Manager, ensuring day to day running of IT infrastructure and the development of strategy and budget for the next financial year;- Ensuring that all stakeholders are updated with any issues or outages;- Liaising with different external vendors ensuring project timelines are met;- Planning and designing new.

Melbourne, Victoria, Australia

- Worked on desktop deployment using SCCM 2012 to deploy OS and application packages;- Ensuring that all stakeholders are updated with the status and progress of the migration;- Migrating and Supporting a user base of 2000 across different offices;- Working with the Migration Technical team on process and application package changes in SCCM;- Supporting.

Melbourne, Australia

- Managing a team of Desktop Engineers in a Migration project;- Managed application testing for Sales departments before migration- Worked on desktop migration from start to the end of process;- Ensuring that all stakeholders are updated with the status and progress of the migration;- Supporting Users on the next day of the migration;- Working with the.

Melbourne, Australia

- Supporting an environment of about 400+ users globally onsite and remotely;- First point of escalation for all request and desktop issues;- Ensuring that all Windows 2008/2003 Servers are 24/7 operational in the Server room;- Supporting Users on Citrix 4.5 and ensuring that Citrix VPN solution is always available;- Administrating an Active Directory.

Melbourne, Australia

- Maintained Customer Systems Onsite and remotely ensuring 24x7 availability;- Ensuring that all new staff members are trained and technical references are up to date;- Managing the service call life-cycle including closure and verification;- Dealing with 3rd party suppliers and ensuring that logged jobs are completed;- Maintaining a strong relationship.

Melbourne, Australia

Melbourne, Australia

- Ensuring that all customer issues are logged and resolved; - Trained the employees; Wrote a system restoration manual;- Installed network appliances such a printer or router;- Liaising with other teams to resolve customer issues;- Providing continued customer support remotely;