Benjamin Estrada Email & Phone Number

Louisville, Kentucky, United States

Elizabethtown, Kentucky, United States

Provided excellent customer service through great communication skills, active listening, top down sales approaches, and attentiveness to details.

Responsible for monitoring the wireless network for alarms and outage conditions, as well as, remote maintenance to switch, and cell sites as directed by Operations Management. Analyzing and resolving technical problems for the established network, serve as a technical support to Tech Level I. Assists in providing documentation and procedures.Responsible for surveillance monitoring, trending and tracking of the wireless network consisting of 500 plus cell sites, two switches, voice mail platform, E-911 trunks, CDMA/LTE network elements, and Ethernet backhaul. Monitor and troubleshoot 1xRTT and EVDO issues on the Ericsson/Nortel DOM, DMS-MTX, and BSM. Monitor for issues on the Alcatel and Lucent equipment, and Movius Voicemail systems. Open NoTAMs with the FAA. Complete monthly, weekly, and daily reports in a timely manner.

Responsible for monitoring the wireless network for alarms and outage conditions, as well as, remote maintenance to switch, and cell sites as directed by Operations Management. Analyzing and resolving technical problems for the established network, serve as a technical support to Tech Level I. Assists in providing documentation and procedures.Responsible for surveillance monitoring, trending and tracking of the wireless network consisting of 500 plus cell sites, two switches, voice mail platform, E-911 trunks, CDMA/LTE network elements, and Ethernet backhaul. Monitor and troubleshoot 1xRTT and EVDO issues on the Ericsson/Nortel DOM, DMS-MTX, and BSM. Monitor for issues on the Alcatel and Lucent equipment, and Movius Voicemail systems. Open NoTAMs with the FAA. Complete monthly, weekly, and daily reports in a timely manner.

Elizabethtown, Kentucky, United States

Managed day to day operations of the back of the house. Efficiently placed employees in appropriate position to succeed on daily basis. Responsible for quality of product delivered to customers. Handled customer complaints and resolved issues in timely manner. Escalated issues to upper management when necessary.

Shepherdsville, Kentucky, United States

Effectively picked appropriate items to fulfill customer orders. Placed totes in convenient location to allow fellow employees to retrieve them accordingly. Performed any task assigned by management. Stacked boxed orders into shipping truck for delivery.

Lebanon Junction, Kentucky, United States

Elizabethtown, Kentucky, United States

Oversaw employees in kitchen to ensure quality of product. Unloaded truck order and placed products in correct location. Created weekly prep list to assure quantity standards were met. Followed detailed procedures to prepare recipes to company standards.

Elizabethtown, Kentucky, United States

Marked items with identifying codes, such as price, stock, or inventory control codes. Participated in the processing of new shipments and helped the team to keep the receiving and back stock area. Priced & Sorted merchandise from racks and placed them in their correct location and recommended merchandise. Recommended merchandise based on individual requirements. Stock merchandise, track inventory.