Benjamin Grounds Email & Phone Number

Waconia, Minnesota, United States

Woodbury, Mn

- Develop processes and procedures in order to improve team efficiency- Hire, train, and develop new employees- Help create and implement customer strategy plans- Create and maintain reports to measure KPI’s - Work across departments to help drive company performance

- Point of contact for customers acting as liaison between our customers and operations - Assist with hiring and training of new team members- Assist in account strategy plans with management and operations - Worked in a supervisory load to our customer service team to help develop and grow employees- Worked with upper level management in developing team processes

- Build and maintain relationships with customers- Receive and coordinate orders for customers- Negotiate pricing for truckload shipments- Active problem solving in issue resolution

Eagan, Mn

-Work in support of account management teams by utilizing Salesforce to keep administrative tasks organized, and providing proactive communication to customers regarding shipments-Provide accurate rates to customers for non-contracted freight by studying market trends and using analytic tools such as DAT Rateview to analyze both predictive and historical data of costs to trucks-Help source drayage capacity and cost in order to move goods in and out of ports-Apart of a project team that plans, routes, schedules, and tracks high volume and high visibility projects including store openings and remodelings

Eagan, Mn

• Source carrier capacity and cost• Negotiate rates with carriers in order to minimize cost while still providing quality service to fulfill customer needs• Develop and maintain lasting relationships with carriers• Manage individual shipments to ensure on time delivery and address any problems that occur during the shipping process

Grand Forks, North Dakota Area

Contact alumni of the University of North Dakota, request donations to give back to the school, inform them of events that are happening on campus, and update their contact information.

Research any state and local legislation and policies and understand the impact it will have on the campus community.

Grand Forks, North Dakota Area

Grand Forks, North Dakota Area

Bachelor Of Business Administration - Bba, Public Administration

Major in Public Administration with minors in Economics and Leadership

Public Administration, Alumni

Three time Dean's list student