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Benjamin Leung Email & Phone Number
Senior Sales Operations Analyst
at
Xero
1 phone found
area 421
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Sales Operations Analyst
Location
Auckland, Auckland, New Zealand
Company size
Who is Benjamin Leung? Overview
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Quick answer
Benjamin Leung is listed as Senior Sales Operations Analyst at Xero, a company with 6065 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows phone signal with area code 421 and a matched LinkedIn profile for Benjamin Leung.
Benjamin Leung previously worked as Sales Operations Analyst at Xero and Salesforce Trainer at Tempest Litigation Funders & Debt Buyers. Benjamin Leung holds Bbim, Business, Information Management, Marketing Major from University Of Auckland.
Company email context
Email format at Xero
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Xero
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Profile bio
About Benjamin Leung
Skilled and driven Support/Sales/Revenue Operations Analyst with a positive ‘Can-do’ mindset looking looking for next opportunity to drive efficiencies and material impact in Auckland, NZ.I have worked in the SaaS industry for the last 5 years using Salesforce, Google Sheets, Excel, Tableau, SQL and others to support data driven decisions in Sales, CS and Marketing in EMEA. Experience also includes Support Operations, Support Product Specialist and Customer Support Analyst across the payments, retail, technology industries.
Listed skills include Customer Service, Technical Support, Conscientious, Reliable, and 26 others.
Current workplace
Benjamin Leung's current company
Company context helps verify the profile and gives searchers a useful next step.
Xero
10 roles
Benjamin Leung work experience
A career timeline built from the work history available for this profile.
Sales Operations Analyst
Current
Mar 2021 - Present
Salesforce Trainer
- Train relevant stakeholders on understanding and using Salesforce- Optimise Salesforce for the business
Aug 2020 - Sep 2020
Revenue Operations Analyst
Key Responsibilities- Support overall global sales funnel analysis, reporting and identify areas of improvement- Salesforce admin tasks inc targets, revenue adjustments, commission reconcile, duplicate merge- Manage global sales dashboardsKey Projects- Closed Leads analysis to ensure data quality. Demand gen vs sales operations- Develop baseline conversion.
Jan 2020 - Jun 2020
Sales Operations Analyst
Key Responsibilities- Build and maintain Salesforce dashboards and Gecko dashboards - Provide weekly reporting and analysis on sales trends to drive discussion and action- Partner with Customer Success to analyse and report on monthly Churn performance with recommendations- Assist marketing with data queries and reports for campaigns
Feb 2019 - Nov 2019
Support Operations Analyst
Key Responsibilities- Run BAU monitoring, reporting and analysis on Vend's Customer Support Function- Conduct investigative deep dives- Manage Zendesk admin functions related to supportKey Projects- Analyse and recommend quick wins for tickets easily solved to reduce support volume- Investigate impacts and learnings from customers causing higher than.
Sep 2018 - Feb 2019
Senior Product Support Specialist
Promoted from Customer Support Advocate to Product Specialist (September 2015 - August 2017). Promoted to Senior Product Specialist in September 2017. Moved from Vend's Auckland to London office in November 2017.Responsibilities as Product Support Specialist: - Analyze ticket trends with the aim of driving down volume- Handle customer calls, escalations.
Sep 2015 - Sep 2018
Customer Success Advocate
Vend is world-class cloud point of sale software for independent retailers. Vend has an award winning Customer Service team and is dedicated to having exceptional support for customers. Responsibilities as Customer Success Advocate- I am here to help and assist retailers with their retail journey with Vend over our various communication channels
Jul 2014 - Aug 2015
Customer Support Analyst
Direct Payment Solutions
Direct Payment Solutions (DPS) is a high-growth, innovative global leader in payment technology delivering a range of secure solutions to major corporate, banking and SME clients globally with our PCI DSS compliant payments solution - Payment Express.Key responsibilities as Customer Support Analyst: - Providing first-level contact and problem resolution.
Nov 2013 - Jul 2014
Technical Support
Healthsoft
HealthSoft is a Dispensary and Point of Sale software company for New Zealand and Australia. Responsibilities as Technical Support: - Go to guy for IT support- Subject matter expert in key areas in HealthSoft- Liaises with 3rd party companies to solve issues (including DHB, Ministry of Health, DPS etc) - Strong problem solver and committed to finding.
Feb 2010 - Nov 2013
Team & coworkers
Colleagues at Xero
Other employees you can reach at xero.com. View company contacts for 6065 employees →
BO
Britta O.
Colleague at Xero
Porirua, Wellington, New Zealand, New Zealand
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JD
James Doe
Colleague at Xero
Napier, Hawke's Bay, New Zealand, New Zealand
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AH
Adam Howard
Colleague at Xero
Wellington, Wellington, New Zealand, New Zealand
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BW
Benjamin W.
Colleague at Xero
Auckland, Auckland, New Zealand, New Zealand
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HH
Hiji H.
Colleague at Xero
North York, Ontario, Canada, Canada
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AJ
Amy Johnson
Colleague at Xero
Bedford, England, United Kingdom, United Kingdom
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SS
Sam Sutton 🚀
Colleague at Xero
Greater Colchester Area, United Kingdom
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LB
Lachlan Brown
Colleague at Xero
Australia, Australia
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AW
Ariel Werbel
Colleague at Xero
Denver, Colorado, United States, United States
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BE
Brian Edell
Colleague at Xero
Mount Prospect, Illinois, United States, United States
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Britta O.
Colleague at Xero
Porirua, Wellington, New Zealand, New Zealand
View →
JD
James Doe
Colleague at Xero
Napier, Hawke's Bay, New Zealand, New Zealand
View →
AH
Adam Howard
Colleague at Xero
Wellington, Wellington, New Zealand, New Zealand
View →
BW
Benjamin W.
Colleague at Xero
Auckland, Auckland, New Zealand, New Zealand
View →
HH
Hiji H.
Colleague at Xero
North York, Ontario, Canada, Canada
View →
AJ
Amy Johnson
Colleague at Xero
Bedford, England, United Kingdom, United Kingdom
View →
SS
Sam Sutton 🚀
Colleague at Xero
Greater Colchester Area, United Kingdom
View →
LB
Lachlan Brown
Colleague at Xero
Australia, Australia
View →
AW
Ariel Werbel
Colleague at Xero
Denver, Colorado, United States, United States
View →
BE
Brian Edell
Colleague at Xero
Mount Prospect, Illinois, United States, United States
View →
2 education records
Benjamin Leung education
Bbim, Business, Information Management, Marketing Major
Data Analysis 201
FAQ
Frequently asked questions about Benjamin Leung
Quick answers generated from the profile data available on this page.
What company does Benjamin Leung work for?
Benjamin Leung works for Xero.
What is Benjamin Leung's role at Xero?
Benjamin Leung is listed as Senior Sales Operations Analyst at Xero.
What is Benjamin Leung's phone number?
AeroLeads has found 1 phone signal(s) with area code 421 for Benjamin Leung at Xero.
Where is Benjamin Leung based?
Benjamin Leung is based in Auckland, Auckland, New Zealand while working with Xero.
What companies has Benjamin Leung worked for?
Benjamin Leung has worked for Xero, Tempest Litigation Funders & Debt Buyers, Vend, Direct Payment Solutions, and Healthsoft.
Who are Benjamin Leung's colleagues at Xero?
Benjamin Leung's colleagues at Xero include Britta O., James Doe, Adam Howard, Benjamin W., and Hiji H..
How can I contact Benjamin Leung?
You can use AeroLeads to view verified contact signals for Benjamin Leung at Xero, including work email, phone, and LinkedIn data when available.
What schools did Benjamin Leung attend?
Benjamin Leung holds Bbim, Business, Information Management, Marketing Major from University Of Auckland.
What skills is Benjamin Leung known for?
Benjamin Leung is listed with skills including Customer Service, Technical Support, Conscientious, Reliable, Testing, Problem Solving, Microsoft Office, and Help Desk Support.
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