Benjamin Diaz Email & Phone Number

Orlando, Florida, United States

As a Project Manager, I administer all aspects of new home construction, including scheduling subcontractors, suppliers, and inspections. It is also part of my duty to monitor quality control through daily property inspection to guarantee the highest possible quality of construction.My other duties and accomplishments include:➝ Showcase practical collaboration skills to form positive relationships with homeowners to deliver total satisfaction.➝ Maintain daily documentation for all projects to guarantee phase completion and reduce business liability.➝ Regularly conduct of safety inspections in assuring subcontractors adhere to all essential safety policies.➝ Participate in training and mentorship of new employees➝ Conceptualize innovative and immediate resolutions to issues on construction operations and other emergencies

Orlando, Florida, United States

Serving as a Construction Superintendent, I supervised new home construction development from planning to delivering projects successfully and on time. I allocated budgets efficiently and monitored estimated costs, making sure that everything was within the budget scope by setting actionable performance goals with realistic deadlines.My other duties and accomplishments include:➝ Showcase practical collaboration skills to form positive relationships with homeowners to deliver total satisfaction.➝ Maintain daily documentation for all projects to guarantee phase completion and reduce business liability.➝ Regularly conduct of safety inspections in assuring subcontractors adhere to all essential safety policies.➝ Participate in training and mentorship of new employees➝ Conceptualize innovative and immediate resolutions to issues on construction operations and other emergencies

Orlando, Florida, United States

In this role, I oversaw every construction process step, completing organizational goals and project management responsibilities. I also demonstrated strategic leadership in handling a team of workers, including work schedules and resource allocation. In addition to this, I planned cost estimates for materials and equipment and coordinated their delivery with vendors and suppliers.My other duties and accomplishments include:➝ Collaborated constantly with clients and other construction management teams to determine budget and timeline.➝ Implemented needed management techniques that are cost-effective and efficient to meet construction deadlines.➝ Exhibited in-depth understanding and ensured adherence to the local, state, and federal construction regulations.

Dallas, Texas, United States

As an Assitant Service Manager, I delivered unwavering customer service skills by assisting clients' needs through the entire vehicle maintenance experience. I underwent industry training and became a Lexus Master Certified Service Advisor to enhance the client experience. I also provided support to clients by educating them on the manufacturer's recommended maintenance for their vehicle.My other duties and accomplishments include:➝ Acted as a liaison between the customers and the technicians to address their needs and achieve total satisfaction.➝ Perform active vehicle delivery after work completion, listing the description of work done and cashiering.➝ Increased sales by upselling maintenance packages based on client's needs without compromising their satisfaction.

Lakeland, Florida, United States

As an Area Manager, I spearheaded a team of four to five construction superintendents and all aspects of construction projects and customer service. I also enabled practical budget analysis, cycle time, customer satisfaction, warranty, and quality control management. Furthermore, I managed the scheduling of individual subcontractors and suppliers to ensure that all work was completed on time.My other duties and accomplishments include:➝ Deployed practical delegation of work to ensure that all work was properly dispersed among the subcontractors.➝ Designed and executed sustainable policies and processes that lowered costs and enhanced production and quality.In 2007 I was promoted to Service Manager. In this position, I managed all aspects of customer service including quality control, warranty tracking and completion, and customer follow-up. I also headed all phases of the warranty process for subcontractors and suppliers and scheduling and price negotiations. I delegated service tasks, monitored projects' progress, and managed team members to achieve team goals for warranty completion and customer satisfaction.

Master'S Degree, Bible/Biblical Studies

Bachelor'S Degree, Christian Ministries

Activities and Societies: Member of the Alpha Sigma Lambda Honors Society

Leadership Training For Managers

Activities and Societies: Leadership training for managers