Benjamin Marcelo Email & Phone Number

Hoffman Estates, Il, Us

Greater Chicago Area

Greater Chicago Area

Lead project manager within the Client Services team Led client kick-off meetings and requirements gathering sessions that captured key business integration areasPlanned project deadlines and milestones that aligned with client deliverables Successfully implemented Ascendon’s Content Management system that expanded the ecommerce business of each clientLeveraged agile methodology and participated in daily scrum meetings to align custom development efforts to project deliverablesCoordinated with internal operations, development, and QA teams throughout the project lifecycle to successfully deliver project componentsDeveloped test plans and scripts for internal and external teams to accomplish integration testing and UATDeveloped training guides and presented client training sessions both onsite and remotely that were custom to the client’s day-to-day operationsManaged the ongoing client operational tasks post deployment of Ascendon’s Content Management system

Greater Chicago Area

Maintained SAP Training environments, coordinated upgrades, client refreshes, and environment migrationsStaged data for approx 460 training sessions over a 3 month cycle leveraging Quick Test ProObtained functional knowledge of SAP processing areas: FI, FM, CM, SC, RM, RP, PM, PS, EASuccessfully deployed an Accenture contractor procurement application to their European customers Coordinated overall test efforts in the product management of Accenture contractor procurement, financial forecasting, intercompany invoicing, and time & expense applicationsDeveloped and tested enhancements of code within SQL Server environment that improved and increased operational efficiencies for their Financial Forecasting & Planning application Reduced the processing time of approx 180,000 global time and expense reports from three days down to one leveraging SAP architectureManaged daily issue tracking meetings with business leads and project management teamsGathered business requirements to create functional & technical design documentationLeveraged SDLC best practices for application integration and enhancementsCreated and presented training materials used for change management & new joiner sessions

Greater Chicago Area

Conducted Exchange Fee Audits of CBOT member firms, Quote Vendors, Sub-Vendors, and End UsersAnalyzed Quote Vendor systems and internal controls to ensure the firm’s operations are in compliance with CBOT Rules and RegulationsLeveraged Microsoft Access to cut audit processing time by 50% and increased audit findings by 40% Presented audit findings to executives of member firms and resolved issues management had on Exchange policiesPerformed Quality & Assurance testing in Oracle to ensure data integrity for new system releasesDeveloped audit procedure documentation to be used for training new joinersProvided training to new joinersMonitored Help Desk line and assisted with resolving customer issuesGained knowledge of commodities traded at the exchange (Futures/Options)

Greater Chicago Area

Responsible for receiving, tagging, logging, delivering, and tracking of all Arthur Andersen technology equipmentMaintained, organized and updated three asset tracking databasesOrganization and managed two technology inventory rooms and a disposal roomCoordinated lease return and disposal shipments of IT assets

Master Of Science (M.S.), Computer Science

Activities and Societies: Institute of Professional Development: Network Security Certification, Institute of Professional Development.

Bachelor Of Science (B.S.), Information And Decision Sciences

Completed a Bachelors of Science in Information and Decision Sciences