Resolved and assisted in the collection, billing, recording and applying payments for the DOD, DFAS Contracts, Fully Armored Vehicle Contracts and Prime Vendor Contracts.Ensure timely and accurate invoicing of T&M, CPFF, and FFP contract types. Scheduled and Unscheduled maintenance on multiple contracts.Prepare manual invoices in accordance with the guidelines of contracts and purchase orders.Enter invoices into Costpoint, Quality Control System (QCS), and WAWF.Reconcile multiple contracts and record all corrections in Microsoft Databases accordingly, working with overseas locations and Government bases.Resolve and assist CORs on discrepancies with delinquent Task Orders.Update and revise invoices and DD250’s according to modifications presented by the contracting office.Process LMR’s, Credits, and Discounts on Vendor invoices ensuring timely invoicing and processing of payments made on OCONUS and CONUS Vendor Contracts.Maintain the general ledgerMaintain updated vendor files and file numbersVerify pay amounts, hours of work, and deductions.Receive and verify invoices and requisitions for goods and servicesMaintain listing of accounts receivable and payable

Ensure customer service in a timely manner.Retain knowledge of drink recipes daily specials and maintain service.Work alongside the Manager of the Floor and General Manager, relaying any information given to my fellow staff and subordinates.Managed and maintained proper ordering and inventory of alcohol and beer.

Maintained knowledge of menu changes and items on specialEnsured proper ordering and sales while maintaining customer serviceActed as a team-leader in stressful and fast-paced situations assisting other team-mates in a professional manner while preserving positive customer service.

Ensured timely and accurate invoicing of T&M, CPFF and FFP contract types to approximately 250+ customersPrepared invoices manually in accordance with the guidelines of the contracts and purchase ordersProcessed approximately 400-500 billing invoices weeklyReconciled unbilled accountsResolved and assisted in the collection of DOD, FRB, DOD Intel, and DFAS contracts Reviewed discrepancies and managed approximately 400+ accounts ranging from 1 day to over 1+ years delinquentEntered invoices into WAWF (Wide Area Workflow) and other databasesUpdated necessary changes after receiving modificationsPlaced accounts into escalation while working on issues with the customer and request bad debt write off’s when needed as well as created Price Credit Corrections/GL Adjustments due to billing errors

Resolved and assisted in the collection of commercial, national, and government accountsMaintained customer relationships and portfolios while collection on past due debtsSupervised and reviewed invoices and audited accountsReviewed and managed approximately 120 accounts on a daily basis

Resolved and worked with past due collection for business and assisted in the collection of accounts receivableCollected past due credit cards, consumer loans, and accounts receivable up to 180 days delinquentCompiled data and multiple performance and production reports for distribution and analysis by the VP of the collections divisionUsed several software packages including Deltek Costpoint softwareCompiled and extracted information from multiple internet databases, designed spreadsheets, and managed problems on receiving reports to ensure accuracyTrained as many as 5 Junior Counselors to become Senior Delinquency Control Counselors. Assisted in training them in the Policies and Procedures for Charge-OffPrepared accounts for Litigation and Repossession in compliance with State(s) and Fair Debt Collection Practice ActServed as acting Supervisor and Shift-Supervisor for a section in the Consumer Loan DivisionWas a report Specialist maintaining and updating all policies and procedures with Microsoft applications, Word, Excel, Lotus 1-2-3, and Power Point