Under the Engineering Support & Solutions (ES2) Organization, I am the Senior HR Business Partner for the Tactical C5ISR Solutions (TCS) Division Group.I provide direct HRBP support to the TCS Senior VP and the Division Managers/VPs of the three Divisions they lead: Soldier & Sensor Technology (SST), C5 - Solutions & Engineering (C5-SE), and ISR - Solutions & Engineering (ISR-SE). These Divisions consist of over 35 Programs and over 1,100 employees.Ensuring the successful implementation of the business goals as well as out-in-front partnering with the business to shape and contribute to best practice solutioning, through:Developing solutions and implementing best practices in employee relations, talent management including succession planning, talent development, gap analysis and mitigation, compensation strategies and trainingWork closely and collaboratively with program managers, division leaders, functional teams, and employees to manage the day-to-day businessProvide insight, recommendations and solutions in employee relations, talent management & development, performance management & improvement, hiring and termination decisionsAnalyze trends and metrics using HR data to provide fact-based recommendations, reporting and analytics for management decision making based on organizational needsProactively recommend new approaches, policies, and practices, demonstrating continual improvements in the efficiency of HR services and the overall business performance and quality of the employee experiencePartner with PMs by identifying and clarifying issues or concerns, evaluating potential solutions, coaching, and counseling both managers and employeesIdentify and develop training and best practices for performance improvement and employee engagement, implement programs as necessary to achieve CACI standardsPartner early in work surges and contract losses impacting the workforce and drive to excellence a redeployment success culture

Supported all levels of employees located globally in Baltimore, MD, Lehi, UT, Hong Kong, and Singapore, including the Executive Leadership Team and their direct reports.Partnered with functional business leaders and associates within Medifast to implement key HR processes and programs. I'm responsible for providing HR support in the areas of employee relations, compliance, compensation, talent management, and organizational change.Helped to align business objectives with employees and management in designated business units and serve as a consultant to management on Human Resource related issues. I act as employee champion and change agent, assess and anticipate HR-related needs and formulate partnerships to deliver value added service to management and employees that reflect the business objectives of the organization.Coached and counseled departmental managers and directors on staff management responsibilities: employee development/training; performance appraisals; rewarding and disciplining employees; addressing complaints and resolving problems.Responsible for performing investigations, disciplinary actions, action plans and provide counsel to employees and management regarding employee relations issues.Worked closely with management and employees to improve work relationships, build morale, increase productivity and retention.Provided guidance and input on business unit restructures, workforce planning, succession planning.Identified training needs for business units and individual coaching needs.Maintained an in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.Communicated Medifast’s corporate policies and procedures; providing guidance and interpretation.

Provided Consultation and oversaw all HR functions of two call centers in the areas of recruitment, selection, staffing, employee relations, talent management, organization design, compensation planning, training design/delivery, and leadership development. Partnered with Directors, Senior Managers and Supervisors to develop hiring strategies, sourcing opportunities, analyze compensation issues, and proactively address compensation and organizational inconsistencies to streamline operations.Conducted internal investigations and consulted with the Employee Relations Team while partnering with management to address performance issues and create performance improvement plans.Delivered a wide variety of HR-related training to managers and employees on topics such as new-hire orientation, civil treatment, sexual harassment, performance improvement, employee management skills, compensation, benefits, interviewing skills, etc.Oversaw various regional initiatives such as recognition, retention, diversity, union awareness, etc.

Partnered with management to recruit top talent, managed the interviewing and hiring process, and developed and executed succession plan. Implemented new-hire orientation programs for staff and executives, as well as maintains strong business partnerships with other senior executives.Cultivated a “best place to work” environment through recognition, diversity, and open door policies while driving a client-focused environment and increasing sales.

Oversaw 350-400 employees in a multi-million dollar retail business, responsible for teaching, coaching, and developing HR assistants and other staff. Consistently maintain compliance with HIPAA, ADA, FMLA, and OJI.Recruited, screened, and hired top talent while ensuring employee retention and resolution of issues. Ensured every employee received annual performance reviews with a 100% completion rate.

Held accountable for managing all aspects of store operations while leading and motivating a team of assistant managers and employees to achieve exceptional customer service at all times.