Benjamin Trask Email & Phone Number

Belchertown, MA, US

Massachusetts, United States

Organized, budgeted, set up small-scale in person classes working with local businesses and non-profits.Advertised courses across multiple social media and messaging platforms.Followed-through with students, providing supplementary training materials and references.

Springfield, Massachusetts Area

Worked directly on two major Knowledge Base transitions, one between knowledge management systems and another to optimize content for Machine Learning and automated assistance programs.Developed and piloted quality assurance and continuous improvement initiatives while piloting new projects and support systems.Provide a diverse array of staff with hardware.

Bourne, Massachusetts, United States

Designed, wrote, and ran simulation events and interactive experiences for a wide range of budgets ($0-$4500) and attendance levels (10-200). Designed and launched promotional campaigns utilizing print, social media, and online video to advertise events and establish company brand.Catered to variety of customers across all age groups and professional.

Orleans MA

Helped customers with daily financial tasks, from simple transactions to loan payments and commercial support operations.Recognized individual customer needs and helped refer them to specific products or specialists.Worked to optimize client accounts to guarantee the best returns, responsiveness, and utility.

Maintained customer service through multiple changes in management and shifts to and from on season/off season standards.Trained and supervised new employees in multiple departments.Implemented promotional programs and brought daily operations in line with corporate initiatives.

Provided customer relations and technical support, both on site and over the phone, as well as physical diagnosis and repair.

Bachelor Of Arts, Political Science (Focus On International Relations), History (Minor)

International Relations Certificate, Minor in History, Global Focuses on Middle Eastern and Northern European studies. Dean's List all 10.

Education record