Benjamin Webb Email & Phone Number

Columbia, Missouri, United States

Perfect attendance.Oversaw all operations at Providence/Downtown location.Responsible for all customer interactions and transactions. Handled all sales to customer based on technician recommendations and factory service intervals. Placed all orders and processed all returns as well as maintaining inventory accuracy and par stocking levels. assisted technician recruiting efforts.Consistently exceeded prior year profitability, ticket average, up-sale capture percentages, and customer retention regardless of ongoing complications presented by the Corona Virus Pandemic. In the first two years of my tenure, through the cumulative payout of a multitude of small and progressive improvements of logistics, efficiencies, and customer service, realized a year over year revenue increase of over 65% and a year over year gross profit increase of over 72%, all without any appreciable increases in operating expense.

Columbia, Missouri Area

I am the contracting partner of a real estate development venture. I provide or purchase all tools and manpower for the renovation of one to three properties per year, as well as being the primary design and concept author, while my investing partner provides the capital for materials, fees, acquisitions, and administrative services. When we sell a particular property, we split the net profits 50/50. I do this with my spare time (AKA every waking minute outside of my full time job.) and has not historically interfered with a 60+ hour work week full time position elsewhere. I have no children, minimal schedule obligations, and have long ago left "going out" behind me, so I find that this gives me a rather cathartic hobby that allows me to capitalize on my free time and on my love of home renovation and construction, without requiring me to adhere to someone else's schedule. So long as the property is sale ready and fully renovated by the time we pass the short term capital gains taxation period then I've completed my contractual obligations, and I'm given relatively free reign in regards to the design and execution of the renovation. This has actually been the greatest sense of accomplishment I've yet received from any venture I've involved myself in to date.

Columbia, Mo

Offering a wide variety of design and fabrication services ranging from custom furniture design and manufacturing, custom residential renovation and fixture fabrication, cargo trailer and RV customization and conversions, custom 12v system design and installation, custom car audio applications, and a wide selection of other services that even include handyman contracting and landscaping. Whether it's wood or steel or a combination of the two, we can offer insightful, innovative, and problem solving, design and fabrication solutions for your most problematic and unique applications.As the founding partner of this venture, I am proud to service the Columbia Missouri area, as well as limited ship-to-location services.As the President and CEO, I oversee final design and production submissions, approvals, and production. I also handle P&L's, budgeting, tool and material orders, estimates, inventory management, bids, scheduling, some design work, and when I'm feeling disconnected from the rank-and-file I still enjoy getting in the workshop and making some sawdust.

Columbia, Mo

Director of Fixed Operations for the MO106 Branch of JD Byrider.Perfect attendance (over 15 years straight at this point).During my first year, I implemented and oversaw improvements to processes and procedures that can be directly quantified by our rise from 94th in the country as of 11-1-2017 to 21st in the country as of 11-1-2018, and contributed to our being awarded the JDByrider National Convention's prestigious "Most Improved Franchise" award.Responsible for overseeing all service staff as well as performance reviews, disciplinary action, promotion, hiring and termination.Responsible for all service purchasing, contracting, sublets, parts pricing and purchasing, inventory maintenance and management, price and contract negotiations, vendor acquisitions, and wholesale acquisitions.Responsible for all scheduling, customer interactions, fleet maintenance and repair, wholesale reconditioning for sales, repossession appraisal and reconditioning.Responsible for maintenance of all OSHA regulatory parameters and adherence to corporate compliance and audits.Consistently achieved service goals, reconditioning in excess of 36 cars per month as well as servicing all 550+ active customer's warranty and repair needs, all while consistently coming in under budget and achieving exemplary metrics insuring bonuses for myself and the staff.

Columbia, Missouri Area

By the end of 2016 (after only 9 months of employment during said year) ranked 11th highest performing service advisor nationally by Kia Motors America.● Broke Kia of Columbia, and formerly Head Motor Company's, all time monthly service sales (Customer Pay) record at over $117,000 in Customer Pay transactions (excludes warranty and internal sales) (Prior record held by current Parts and Service Director Shawn Reno at $112,000)● Achieved Service Elite, Senior Elite, and Master Of Service Excellence titles in 2016 awarded by Kia Motors America.● Promoted from Service Advisor to Assistant Service MAnager within first 6 months of employment.● Responsible for customer and corporate contact, service sales and support.● Responsible for billing and customer side bookkeeping.● Personally responsible for nearly $1 million in service sales in my first year of employment.● Outperformed all other service advisors by over 4 to 1 versus the next highest total grossing advisor ($1.27 million versus $276,000) and my own Parts and Service Director ($1.27 million versus $998,000). Customer Pay transactions (The non-gimme transactions) $798,000 to $75,000 by the nearest grossing Service Advisor, and $798,000 to $159,000 by my supervisor Parts and Service Director Shawn Reno.● Trained newly hired service advisors● Scheduling of incoming services and coordination with parts ordering.● Consistently higher than National, Regional, and District Customer Service Index scores.(I'm also a Reynolds & Reynolds Ignite master)

Columbia, Missouri Area

● Responsible for oversight of all functions and positions of a custom mobile electronics, car audio, custom fabrication, and window film installation facility which boasted multiple world championship titles not to mention a plethora of lesser awards.● Responsible for bookkeeping, billing, collections, and accounting for all transactions including daily client transactions, personal and corporate accounts, accounting for approximately $1.1 million in revenue annually.● Responsible for authoring, maintaining, tracking, and rotating retail and consumables inventories for entire operation.● Responsible for product and supply ordering, distributor sourcing, new product and brand research and acquisition negotiations, warranty claims, product demo implementation, and warranty claims processing and handling.● Responsible for scheduling installations, offsite services, fleet services, competition appearances, and coordinating said scheduling with employee scheduling.● Responsible administration and implementation of hirings and terminations, disciplinary actions, promotions, wages, and benefits.● Responsible for marketing, new client acquisitions, new market research and implementation, public relations, customer and technical support, BNI Representative, promotional events, and advertising.● Handled phone and in-store sales, custom installation and fabrication designs, concepts and estimates, contract bidding, and client relations.● Personally accounted for over 70% of all corporate and client sales transactions.● During my management I personally pursued and achieved a perfect 5 star Google rating.● Perfect Attendance.

Columbia, Missouri Area

Responsible for all aspects of running a 1.2 million dollar a year, 27,000 sq/ft, 55 employee, nightclub and comedy club.● Oversaw all daily functions, positions, and operations.● Responsible for marketing, including but not limited to: Creation of promotional videos, graphic design, nightly specials, special events, PK cards, advertisement authoring and distribution, voicing of television and radio advertising, cross promotions with local businesses, and social media and marketing.● Personally handled all day to day financials, including ordering, inventory, and pricing, as well as financial analysis, COS analysis, labor analysis, YOY profit analysis, P&L's, financial projections, payroll, and organization of all major accounts.● Responsible for all staff related facets of the business, hiring and firing, scheduling, shift switches, coaching and training, promotion, and disciplining, across four distinctly different departments.● Personally handled show/event production for names such as: Steve-O, Eddie Griffin, DL Hughley, Rob Schneider, Jamie Foxx, Tracy Morgan, Carly Aquilino, Mick Foley, Michael Winslow, Ron Ramey, Miranda Sings, etc● Responsible for all day to day maintenance and repair of the building and company, including IT infrastructure, MICROS programming and repair, plumbing, electrical, construction, lighting, and sound.● Personally organized all of the major District pub crawls, including the 12 Bars of Christmas, CMHS Cinco De Mayo Pup Crawl, and Woodhaven Red, White, and Brews Pub crawl, and Mid Mo PrideFest, which contributed over 60k a year toward local charities and involved over two dozen major downtown establishments.● Perfect attendance.

Lake Of The Ozarks Missouri

Responsible for weekly specials, scheduling, ordering, COS analysis, holiday events, shifts on all stations, and bartending after the kitchen closes on weekends. (The last primarily to familiarize myself with the beverage aspect of the hospitality field)● Perfect Attendance.

Topeka, Kansas Area

● Responsible for every culinary aspect of the restaurant, including: Scheduling, menu COS analysis, daily specials, new menus and recipes, food cost, catering scheduling, authoring the monthly inventory, and P&L analysis.● First and only BBQ team to win the Jack Daniel's competition with a perfect score.● Won best BBQ Restaurant in Topeka for 2010● Perfect Attendance.

Topeka, Kansas Area

Wholly responsible for every culinary aspect of the Three Fires Steakhouse, top to bottom. This includes: Authoring a sheet to shelf order guide and inventory, ordering, weekly specials, team member development, writing of seasonally turned menus, COS analysis, hiring of new employees, and any number of other responsibilities.● Wrote and executed menus for 350+ cover Elite Player Celebrations for occasions such as New Year's Eve, Memorial Day, Labor Day, etc All of which met with phenomenal success, and helped to build that essential trust between our Elite Players and the Steakhouse.● Through a partnership with the FOH manager Daman Hoar, increased server awareness of the food being served, established best practices both FOH and BOH, Increased guest satisfaction and culinary quality.● Through the increase in quality and service, we gained the buy in of not only marketing and player development, but of the elite players themselves, this can be quantified in a YOY revenue increase of $337,993. An increase from 1. 1 million in revenue to 1.34 million.● While it costs more money to do more business, we were able to bring $286,000 of this revenue increase to the bottom line (a 214% increase YOY) through increased labor efficiency (YOY labor cost reduction of 5%) by using mock scheduling and forecasting, and by establishing prep and ordering pars (Allowing a YOY reduction in food cost of 7%)● Through the use of documented improvement, development, and recognition coaching, as well as monthly one-on-one meetings to develop healthy relationships with, and to stay abreast of, my employees, I was able to build and develop a team that I am quite proud of.● Perfect Attendance.● Won Best Steak House in Topeka 2009 and 2010.

Osage Beach, Missouri

Responsible for every aspect of the Culinary side of the Windrose Fine Dining Establishment, Including: Grill, saute, plating, pantry and dessert stations. Prep work for all stations, inventory, time and temperature logs, training of new employees and interns, specials, and daily amuse.● Member of hurricane relief taskforce to the New Orleans Westin Hotel.● Often responsible for preparation and plating of large banquet functions such as the Missouri Grape and Wine Convention.● Frequently solely responsible for breakfast and lunch service at the Black Bear Lodge Family Dining Establishment.● Perfect Attendance.

Lake Ozark, Missouri

Responsible for the preparation of all stations, including: Butchering, line prep, cold side prep, dessert creation, training of new employees, international buffets, and specials.● Trained by Executive Chef Andre Torres, an FCA member and French master chef with over fifty years experience, and by Chef De Cuisine David Prody, a gifted chef in his own right, with over thirty years of experience.● Perfect Attendance.

Columbia, Missouri Area

Responsible for all aspects of the culinary side of operations, including: Prep, hot and cold side, catering, ordering, and training of new employees.● Trained by Executive Chef Brian Hammershmidt.● Perfect Attendance● Responsible for weeknight bartending and closing duties.

Columbia, Missouri Area

Responsible for prep, pantry, desserts, and fry station.● Trained by Executive Chef Chris McDonald.● Perfect Attendance

Camdenton, Mo

Responsible for prep, hot and cold side stations, and expediting.● Perfect Attendance* I have also worked as part time help in the function of prep and line cook for establishments such as Tupelo Honey's, an award winning diner in Greenview Missouri, under Executive Chef David Prody, while one of his cooks was fighting cancer. I learned every station with distinction, though my employment was so sporadic that I can only apply the date of "2007-2008" to this employment. I also worked part time at the award winning Forge and Vine Fine Dining Establishment in Columbia Missouri, doing prep work for Jarod Schaefer, who holds the awards of "Best Steak in Missouri 2008" and "Best Chile in Missouri 2008." This work was very sporadic, as he was my roommate, whom I helped out when needed and when my schedule allowed from 2005-2006.

Bachelor Of Science - Bs, Business Administration And Management, General, 3.2

Public Relations, Advertising, And Applied Communication, 2.9

Activities and Societies: Fraternal Member of Sigma Phi Epsilon

General Studies, 3.3