Benjamin Wilson Email & Phone Number

Mount Eliza, Vic, Au

Victoria, Australia

Victoria, Australia

• Managed over 100 Business accounts across Metro and Rural Victoria• Identified the key 20 accounts responsible for generating 80% of my business.• Effectively managed monthly KPIs and budgets ranging from $750,000 to $1,000,000 across diverse product genres.• Achieved consistent growth in my area, surpassing KPIs by consistently achieving between 100% to 120% performance.• Analyzed territory to identify and negotiate contracts with new retail customer opportunities.• Effectively led the implementation of a comprehensive technology upgrade for field operations, facilitating a seamless transition to cloud-based services across the entire sales force.• Negotiated pricing, terms, and implementation dates.• Efficiently addressed and resolved customer complaints within a 24-hour timeframe.• Provide training to business retailers on the quality and specifications of products.• Built sales forecasts and schedules to reflect desired productivity targets.• Manage KPI's and company sales targets for my Territory.• Worked closely with existing accounts to grow market share.• Maintained direct personal contact with all assigned accounts and fostered relations with new ones.

Whistler, British Columbia, Canada

• Facilitated the creation of contracts for cell phone, home phone, TV, and internet services.• Upgraded staff tracking software to accurately report on KPI metrics.• Consistently attained the position of top salesperson within the store and across the state.• Resolved customer complaints regarding sales and service.• Delivered superior customer service to clients to foster lasting rapport and secure new assignments.• Effectively managed store operations, including opening and closing procedures, register setup, and cash security measures.• Supported sales team members to drive growth and development.• Provide leadership to fellow employees by setting and maintaining high ethical work standards.• Manage sales budgets, targets, and store goals.• Led and enabled team of 5 representatives in driving sales and revenue opportunities during lean spending periods.