AML/Fraud Investigator•Conduct thorough case reviews on both personal and business accounts, including internal and external research of complex transactional activity to identify suspicious, fraudulent, and/or money laundering activity.•Analyze findings to determine whether to mitigate the alerting activity by drafting dismissal narratives or filing Suspicious Activity Reports (SAR) to adhere to FinCEN guidelines.•Investigate foreign and domestic account holders in cases that alerted for structuring, dormant account activity, transactions in high-risk corridors, exclusive transactional activity, circular money movement, illegal gambling, ATM withdrawal activity, identity theft, credit/debit card fraud, and human trafficking. Alert Analyst•Identified and analyzed overall risk factors of fraudulent activity for customer accounts, including online banking, ACH transactions, cash transactions, check deposits, and online account takeover.•Analyzed and researched customer accounts to mitigate or escalate fraudulent activity for further investigation. •Provided support to the Project Manager in assigning alerts to a team of 15 analysts, assisted with the quality assurance review process, and trained new Alert Analysts.

Director• Increased overall sales by 21% from the previous fiscal year.• Implemented new delivery and marketing strategies.• Analyzed Fee Calculation Reports.• Reduced food and labor costs.Senior Operational Leader • Managed day-to-day operations.• Coordinated scheduling of 60+ employees.• Interviewed potential candidates for various positions.• Ensured exceptional guest experience.