Benjamin Beal Email & Phone Number

De Kalb, Illinois, United States

Naperville, Illinois, United States

In my most recent role, I am assigned with the task of ensuring availability of essential products by tracking and logging inventory. Exploring and acquiring new products for stores. Expandng key skills of employees on new equipment and procedures by executing knowledge rich training. Maintaining up to date record of repairs by filing paperwork. Enabling accuracy of repairs by liaising with jeweler. Managing all aspects of defective product, including collection and approval. Completing, updating, and filing paperwork to ship defective product back to manufacturer for reimbursement. Delivering continuous support in distribution of product across 11 stores. Analyzing need for repairs by assessing damage from stores. Improving office efficiency by organizing operations and procedures. Reducing business costs including workers' compensation claims, equipment and contractual losses via effective lose prevention.Following are my key contributions:• Attained profit margin on repairs up to 42% by developing new system to track repairs.• Recovered over $3K in stolen jewelry by leading investigation on an internal theft issue in coordination with COO.• Increased accuracy of the items being returned for reimbursements by designing new defectives tracking system, resulting in less than 1% inaccuracies.

Aurora, Illinois, United States

Leveraging exceptional professionalism, I was assigned with the task of enriching customer experience by providing support to customer in finding and ordering of books. Tracking record of cash inflows and outflows by managing cash register. Coordinating all activities involved in cleaning, organizing, and restocking of shelves with new products. Enhancing customer satisfaction via provision of excellent customer service. Maintaining up to date record by effective data entry. Attracted potential customers by setting up displays.Below listed is my key contribution:• Reduced restocking time from 5 days to 1-2 days by developing/deploying new system of sorting and stocking new items.

Aurora, Illinois, United States

My duties comprised of overseeing and managing day to day operations, including scheduling of customer appointments as well as execution of cold calling and interviews. Attained shared vision and combined objectives by managing and enabling 15-20 sales representatives.My key accomplishments are as follow:• Increased the number of appointments made by sales representative by enhancing cold calling method.• Won two competitions for number of sales for office staff, 1 district competition for sales goals and 1 award for customer service.• Boosted sales by $2k-4k per week, while serving as assistant manager.

Bachelor Of Business Administration - Bba, Finance, General, 4

Activities and Societies: NSLS member, 4.0 GPA

Associate'S Degree