Benjamin Brown Email and Phone Number
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Highly accomplished digital strategy and business process leader with over 15 years of experience in leading cross-functional teams, developing scalable service and support models, and driving positive business outcomes through digital tool adoption. Expertise in strategic communications, business process improvement, and digital strategy. Proven ability to consult with executives and lead cross-functional teams in achieving organizational goals.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 246787
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Executive DirectorWells Fargo Aug 2022 - PresentCharlotte, North Carolina, United States+ Lead the digital service and support strategy and operations for Wells Fargo Wealth & Investment Management (WIM), serving over 20,000 members.+ Develop and deploy scalable service & support models for digital tools across WIM.+ Lead cross-functional teams in build, service, and support activities supporting digital tool onboarding and adoption.+ Consult with executives on best practices for leveraging digital tools to drive business outcomes.
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Lead Business Execution Consultant, Employee Digital Strategy & EngagementWells Fargo Aug 2016 - Aug 2022Charlotte, North Carolina Area+ Led employee digital strategy and engagement initiatives, driving employee adoption of digital tools and strategies.+ Provided strategic communication support to enhance employee engagement and communication channels.
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Owner/FounderMackenzie Studio Works Llc Jul 2023 - PresentEstablished and managed a self-employed studio, delivering high-quality creative services to clients across various industries.
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Senior Manager, Channel OperationsCarolinas Healthcare System Jan 2015 - Aug 2016Charlotte, Nc+ Managed digital and traditional media strategies, including SEO, PPC, social media, and more.+ Developed and implemented enterprise consumer web strategies and multi-channel performance enhancement strategies.+ Led the day-to-day engagement between the brand and its online audience and managed relationships with digital vendors. -
Manager, Integrated & Digital MarketingCarolinas Healthcare System Aug 2012 - Jan 2015Charlotte, Nc+ Led strategy for consumer-facing digital channels and implemented social technologies enterprise-wide.+ Developed online customer service and service recovery strategies in the social media space.+ Successfully grew online audience by 250% and increased social media referrals by 600% over two years.
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Social Web Coordinator, Internet Services GroupWells Fargo May 2011 - Jul 2012Charlotte, Nc+ Monitored social properties for customer service engagement opportunities.+ Engaged with customers via social media and email to resolve issues.+ Trained new team members and assisted in data analysis for reporting and optimization
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GeniusApple Jun 2007 - Jun 2011Charlotte, North Carolina AreaProvided technical support and customer service as part of Apple’s Genius Bar, resolving a wide range of technical issues. -
Digital Marketing And Ecommerce ConsultantRevolution Boutique Jun 2010 - Aug 2010Charlotte, North Carolina AreaProvided digital marketing and eCommerce consulting services to improve online presence and sales.
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Data AnalystPromosquad Hitpredictor Sep 2008 - Sep 2009Albany, New York AreaAnalyzed music trends and consumer data to provide insights into emerging music hits and market preferences.
Benjamin Brown Skills
Benjamin Brown Education Details
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Public Communications And Marketing -
Cambridge Central School
Frequently Asked Questions about Benjamin Brown
What company does Benjamin Brown work for?
Benjamin Brown works for Wells Fargo
What is Benjamin Brown's role at the current company?
Benjamin Brown's current role is Executive Director, Digital Service & Support.
What is Benjamin Brown's email address?
Benjamin Brown's email address is be****@****rgo.com
What is Benjamin Brown's direct phone number?
Benjamin Brown's direct phone number is +151881*****
What schools did Benjamin Brown attend?
Benjamin Brown attended The College Of Saint Rose, Cambridge Central School.
What are some of Benjamin Brown's interests?
Benjamin Brown has interest in Social Media, Nascar, Web Marketing, Techcrunch, Health, Gizmodo, Children, Flickr, Top Gear (British Tv Series), Austin.
What skills is Benjamin Brown known for?
Benjamin Brown has skills like Social Media Marketing, Social Networking, Social Media, Digital Marketing, Marketing Communications, Marketing, Blogging, Public Relations, Facebook, Email Marketing, E Commerce, Microsoft Office.
Who are Benjamin Brown's colleagues?
Benjamin Brown's colleagues are Sankalp Mehadia, Michael Migely, Mba, Shawn Green, Delcie Merchant, Dirk Clark, Eric Blanton, Monica Baker.
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