Oversee quality assurance and quality control operations for the company; create, maintain, and improve quality management systems at all facilities; ensure facilities comply with customer, regulatory, and management system certification requirements; lead and conduct employee training to ensure compliance with governmental and feed safety requirements; plan and supervise corrective actions and improvements to satisfy customers; work with customers to find solutions to issues that arise; oversee internal audit program; perform internal audits; compile, format, and analyze data to improve business processes; write and edit company policies & procedures.Manage IT hardware inventory; research, select, implement, and manage business software; manage network infrastructure; provide technical support for software issues; troubleshoot hardware problems; set up new computers for use; replace hardware and peripheral parts; train employees on the use of software.

Maintain quality management system and plant certifications (e.g., FAMI-QS & HACCP); oversee quality control and assurance programs;perform internal audits; perform product quality tests; compile and analyze both production and quality data; work with customers to plan new product tests; perform root cause analysis and implement corrective or preventative actions; devise improvements to business processes; perform risk assessments; write and edit plant good manufacturing practices, standard operating procedures; lead and conduct employee training.

Determined eligibility for Medicaid and SNAP by interviewing clients, applying applicable policies, and managing the clients' cases to ensure continued eligibility