Benjamin Gray Email & Phone Number

Hello! My Name is Benjamin Gray!I’m an innovative professional with passion for information technology, proven success within the dynamic military environment, and ability to coordinate help desk support and IT operations. I have aptitude for technology programs and solutions with ability to provide day-to-day technical service and support for email, network connectivity, peripheral equipment, and system maintenance. I’m well-versed in providing support online or over the phone, diagnosing technical problems, finding solutions to customer problems, applying help desk procedures, recording user interactions, and preparing reports.I’m familiar with network security, computer forensics, incident response, security architecture, data protection, intrusion detection, and penetration testing tools and methodologies. I’m passionate to ensure the security of computers systems and networks. I’m skilled in protecting information, training employees on security issues, installing and updating security software, and preparing disaster recovery strategies while working collaboratively with IT personnel. I’m a creative problem solver and excellent team leader with proven ability to propel projects and teams to peak results while working with minimum supervision. It is worth mentioning that, I have hands-on proficiency in Python, HTML5, CSS3, Windows, Linux, Active Directory, Project Management, SLD, Microsoft Office Suite, and Salesforce. I’m adept at developing team goals, promoting an open communication culture, tracking team performance, identifying training needs, and providing effective training and coaching to achieve shared goals.Please feel free to contact me at benjamin.gray3gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.