Ben Brooks Email & Phone Number

Charlotte, Nc, Us

United States

United States

Charlotte, North Carolina Area

Creating stunning visuals and effective communication solutions for clients in the Charlotte area as well as in the Southeastern US

Charlotte, North Carolina

Assisted in design, launch and maintenance of the new church website, along with the formation of church-wide branding and branding guidelines. Helped eliminate outsourcing by handling all design projects in-house. Collaborated with ministry leaders to create stunning visuals for marketing materials church-wide. Designed and developed collateral pieces entailing brochures, post cards, posters, booklets, banners, yard signs, and fliers. Created engaging visuals for use on social media sites as well as for the church website.

Charlotte, North Carolina

Designed and implemented marketing materials, managed social media channels (Facebook,Twitter, Instagram). Worked closely with NorthStar Marketing, having assisted them with content, blog materials and email lead nurturing sequences. Designed and developed promotional and collateral materials, including posters, fliers, brochures, business cards, playbills, logos, etc. Created graphics for use on websites and produced print ads for local news publications. Designed sermon art for bulletins and digital display for Sundays at Northside Baptist Church.

Manage All Canadian Accounts - Provide Technical Support & Create Manuals for Interoffice Use - Provide Support Services for Sales Team

Sought and Created Long Lasting Client Relationships - Served Clients With All Their Printing Needs - Offered Clients Products Including Business Cards, Envelopes, Letterhead as well as Graphic Design and Marketing Materials

Functioned as a Business Analyst providing production support for all platforms, systems and processes for the business side of all annuity tradesAnnuity trades utilized a variety of Retail Retirement software program:AnnuityNetWebtraxISISBETAProducer PlusFoundryContent ManagerServed as Annuity Support Team Lead for the newly emerged Image and Workflow SystemSupported risk and issue managementParticipated in test planning, preparation, script writing and design, UAT execution of scripts, regression testing and disaster recovery testingProvided on-going support for multiple business systems to ensure seamless transactions and research

Problem Resolution, Retail Retirement GroupServed as Liaison between Annuity Operations and the Annuity Carriers for issues dealing with clients' contractsReadied materials for research which included logging escalated issues, making and receiving calls regarding these issues as well as identifying information vital to resolving the disputesResearch required a good working knowledge of several software systems which included:FileNetAnnuityNetISIS

Provided Management Support for CIB ProjectsCreated and maintained database using CIBT software:Demand Management DatabaseDatabase management consisted of creating resource pools, project and proposal requests, staffing profiles and budgets for upcoming projectsSupport for these projects included the entire CIB area

Assisted day to day customer inquiries and problem resolution via call centerSupport included:Stock certificate inquiriesRequests to sell and purchase common stock sharesRequests to transfer account registrationsBecame well versed in legal matters concerning ownership of stockSupport also consisted of good working relationships with research and licensing departments

Assisted Customers with Brokerage Accounts - Supported Customers with Transfers of Common Stock Shares - Became Well Versed In Legalities and Knowledge of Common Stock

Consistently Wrote Various Articles for Campus News Magazine - Met Consistent Deadlines While Balancing Strenuous Coursework Schedule - Coordinated Distribution of Newsmagazine For Prompt Consistent Delivery

Associate Of Arts And Sciences (Aas), Advertising + Graphic Design, 3.678

Activities and Societies: Member of the NTHS - National Technical Honor SocietyRecently completed my coursework for CPCC's Advertising +.

Bachelor'S, Print Media - Communications, 3.0+

Activities and Societies: Varsity football squad member, College Republicans, Student Government, Intern writer for campus newsmagazine.