Benjamin Propst, Cic, Cpcu, Arm, Au, Ains, Cisr Email & Phone Number

• Service accounts, being the first point of contact for all coverage inquires or personal requests from the client.
• Process endorsements, making sure adequate insurance coverage is in place.
• Support producers as well as managers in requests, such as tracking down accounts receivables, confirming with accounts payable funds will be sent to carriers on a timely basis, sending out invoices to the clients.
• Orchestrate and create bi-weekly meetings with the insured and servicing team to ensure we as the insuring company are satisfying all client needs.

Charlotte, North Carolina

• Provided support to head underwriters in the underwriting process, through thorough account preparation for renewals and evaluating information on potential new business submissions.
• Handled all transactional processes from sending out quotes, binding accounts, answering coverage inquiries from agents,processing endorsement requests, filing surplus taxes, as well as researching and documenting.
• Underwriter for a portion of accounts, building a small book of business while maintaining all associate duties for head underwriters and underwriting assistants.
• Initiated the renewal process and having high touch encounters to ensure account files remain detailed and accurate.
• Ensured agent and client satisfaction by remaining available for all inquiries and requests, striving to maintain advantageous relationships.

• Rotated through various departments, obtaining knowledge on each facet of an insurance company, acquiring perspective on how departments coincide.
• Processed duties for head underwriters ensuring all areas are covered, confirming necessary documentation is acquired for writing new business or binding renewals.
• Analyzed loss runs, preparing account analysis spreadsheets, researching through loss prevention notes and active claims to isolate problematic accounts.
• Communicated with agents and producers to provide class code information for future clients, answering all questions in a timely manner to keep good relationships.

Charlotte, North Carolina Area

• Recorded and processed the incoming and outgoing transfer of accounts, while contacting outside sources and clientele to ensure proficient transactions with enhanced due diligence.
• Headed a processing team to make sure all task and duties are being completed, while cross training new team members and expanding my knowledge of the department.
• Assisted in back office procedures such as processing customer requests, navigate documents to correct locations, while processing inter department and customer requests.

Master Of Business Administration - Mba

MBA Candidate, Jenkins Graduate School of Management

Bachelor Of Science In Business Administration, Risk Management And Insurance, Minor In Human Resources Management, Senior

Activities and Societies: Delta Tau Delta