Benjamin Propst, Cic, Cpcu, Arm, Au, Ains, Cisr Email & Phone Number

• Service accounts, being the first point of contact for all coverage inquires or personal requests from the client.• Process endorsements, making sure adequate insurance coverage is in place.• Support producers as well as managers in requests, such as tracking down accounts receivables, confirming with accounts payable funds will be sent to carriers on a timely basis, sending out invoices to the clients, creating schedules of insurance unique to each client.• Orchestrate and create bi-weekly meetings with the insured and servicing team to ensure we as the insuring company are satisfying all client needs.

Charlotte, North Carolina

• Provided support to head underwriters in the underwriting process, through thorough account preparation for renewals and evaluating information on potential new business submissions.• Handled all transactional processes from sending out quotes, binding accounts, answering coverage inquiries from agents,processing endorsement requests, filing surplus taxes, as well as researching and documenting account claim activity.• Underwriter for a portion of accounts, building a small book of business while maintaining all associate duties for head underwriters and underwriting assistants.• Initiated the renewal process and having high touch encounters to ensure account files remain detailed and accurate.• Ensured agent and client satisfaction by remaining available for all inquiries and requests, striving to maintain advantageous relationships.

• Rotated through various departments, obtaining knowledge on each facet of an insurance company, acquiring perspective on how departments coincide.• Processed duties for head underwriters ensuring all areas are covered, confirming necessary documentation is acquired for writing new business or binding renewals.• Analyzed loss runs, preparing account analysis spreadsheets, researching through loss prevention notes and active claims to isolate problematic accounts.• Communicated with agents and producers to provide class code information for future clients, answering all questions in a timely manner to keep good relationships.

Charlotte, North Carolina Area

• Recorded and processed the incoming and outgoing transfer of accounts, while contacting outside sources and clientele to ensure proficient transactions with enhanced due diligence.• Headed a processing team to make sure all task and duties are being completed, while cross training new team members and expanding my knowledge of the department.• Assisted in back office procedures such as processing customer requests, navigate documents to correct locations, while processing inter department and customer requests.

Master Of Business Administration - Mba

MBA Candidate, Jenkins Graduate School of Management

Bachelor Of Science In Business Administration, Risk Management And Insurance, Minor In Human Resources Management, Senior

Activities and Societies: Delta Tau Delta