Certified Automotive Technician
CurrentTechnician Supervisor Responsibilities: Striving towards highest customer satisfaction goals. * Recognized by the dealer principal for raising profitability through increased hours per RO. Strengthened the dealership reputation by providing expert technical explanations and resolving disputes between customer, dealer and manufacturers.Responsible for overseeing technicians and maintaining shop standards in service, cleanliness, and quality of repairs. Service, Maintenance, Diagnosis and Repair of faults for Audi's full product line. Communicate with service advisors and management on daily basis as well as successfully notified all customers the timeline of repairs and maintenance. Ensure proper estimates are given on repair costs and parts to customers. Complete diagnostics on vehicles by utilizing circuit testers, multi-meter (OHM), computer scanner and circuit power probes.
