Benjamin JonesDallas, TX214-726-6647thebenjamindjones@gmail.comSummary of QualificationsPossess the ability and experience in the following areas:*Switchboard and Multi-Purpose Line Telephones *Personal Computers *Open Desktop Workstation *Proficient in MS Word, Outlook, Excel, and PowerPoint *Exceptional Customer Orientation *Detailed and Team oriented * Type 55 wpm * Quality Assurance*Results Driven *Experienced Manager*10-key Proficient Work ExperienceExchange Bridge, Plano, TX Database Team Lead September 2000 - September 2014* Led a team that maintained the integrity of a national database of products, customers, and clients* Developed and supported sales and database reports for both internal and external clients.* Hired and trained team members.* Delegated work and made sure that work was done accurately and in a timely manner.* Produced sales and database reports for tracking and pricing issue.* Database Administrator, First Point of Contact.* Updated customer and client exceptions.* Published products, customers, and clients into a national database accurately.* Corresponded with internal and external clients to answer questions.Rain Soft CorpOutside Marketing CoordinatorNovember 1999- January 2000* Created and established marketing leads for company. *Consistently met and exceeded assigned sales goals.*Ensured customer satisfaction to safeguard continuous contact renewals.Education* Jacksonville University, Jacksonville, FL General Studies* Fort Campbell High School, Fort Campbell, KY High School Diploma