Ben Cook Email & Phone Number

Roanoke, Va, Us

Jacksonville, Florida, Us

Satellite Beach, Florida, Us

* Provide Technology and Software Development expertise* Specialize in startups and consulting firms* Software Development Lifecycle and CI/CD guidance* Team building and structure review to ensure teams are optimized and getting the support they need

Saint Charles, Mo, Us

(Company had layoffs)• Implemented SDLC, agile, and DevSecOps best practices• Defined the technology architecture, vision, strategy, and execution plan• Established and tracked OKRs and KPIs• Performed product owner role by working with the education team, school districts, and state education departments to gather business requirements and turn them into technical requirements/design for the engineering team. The improved business requirements and acceptance criteria increased developer productivity by 15%• Performed technical review and gap analysis to create a product roadmap • Oversaw automated testing, load testing, and user acceptance testing to increase the quality of releases by 60%• Reviewed IT security practices and implemented new policies to protect student data and company assets• Ensured SOC2, CCPA, and COPPA compliance were maintained

Noida, Uttar Pradesh, In

• Directed development team for Cloud based AI project to revolutionize customer service experience at a Fortune 100 tech company. • Drove technology modernization for Insurance Company as hands-on technology lead and architect resulting in faster case resolution and improved reporting/ data tracking; collaborated closely with client. • Built a large globally distributed multi-disciplinary team of full stack engineers, engineering managers, UX/UI designers, and program managers.• Collaborate with HCL global development community to ensure compliance with best practices, including the use of Agile methodology, DevOps/DevSecOps, CI/CD, and SDLC.• Directed and mentored managers and team leaders to actively identify future skills, current skills, and skills gaps to drive employee career development and project readiness.• Implemented and adapted interview strategy to attract and hire top talent for technology teams.

Edison, Nj, Us

Provided architectural and technical guidance to internal software development teams. Led development on Dynamics CRM client projects. KEY ACHIEVEMENTS* Rescued, recovered, and completed CRM 4 upgrade to 2016.* Established development methodologies to use in future projects.* Created a common code repository to store routinely used code, including a common javascript library, multi-select optionset web resource, and plugin base class to speed up development cycle.

Bethesda, Maryland, Us

Partnered with clients to provide technology leadership and hands-on architecting and development. Managed team of 4 developers; ensured the application of software engineering best practices and principles. KEY ACHIEVEMENTS* Partnered with Client CTOs and CFOs to advise on technology strategy and best practices.* Technology Leader brought in to quickly build credibility and trust with clients at early stages of design and development.* Established development methodologies for BroadPoint project management system.* Directed managers and team leaders to actively identify future skills, current skills, and skills gaps to drive employee career development and project readiness.* Proactively collaborated project directors and project teams to prevent project roadblocks and identify opportunities for continuous improvements. * Worked with Sales Team as Technology SME during Pre-Sales.

Bethesda, Maryland, Us

Lead developer, architect, and developer for CRM and Great Plains implementations for Not-for-Profits, Unions, and Associations, along with corporations. Clients included largest union in the world, high-profile hospital system, and entertainment not-for-profits and unions. KEY ACHIEVEMENTS* Built system of APIs using C# to pool data from CRM for customer web portal.* Used C# to create CRM plugins to cascade data throughout the CRM system, implement business rules, and ensure data integrity. * Created credit card processing and integrated with FedEx APIs to determine shipping costs within CRM.* Helped implement one of the largest non-profit installs of Dynamics GP which included integrations with several legacy systems.* Created extensive modifications for Great Plains SOP and Distributions including a custom order fulfillment system that interfaced with FastPic Inventory Management system and Falconship shipping software to support organ donation management.* Developed and maintained a large health organization's certification process that used CRM.

DBA for MS SQL Server and Lead Developer and SME in .NET technologies.* Collaborated closely with VPs, GMs, and Controllers from Customer Service, Marketing, and Accounting to increase department workflow efficiencies through process improvements and optimization of software.

Greensboro, North Carolina, Us

Developed and architected custom software and web app solutions for clients using MS Tech Stack and ERP. Partnered with Pre-Sales teams, Project Managers, Clients, and Support through solution delivery.* Key Clients: supply chain management, food & beverage processing, retail POS and reporting, non-profits/associations* Worked with 1st version of Microsoft CRM and Visual Studio .Net.* Served as DBA for Microsoft SQL.* Major Client Project (freight load/unload client): Served as Supply Chain SME, Product Manager, Project Manager, Software Engineer for Operations Management Software.