Vp, National Sales
Greenwood, In
Reporting directly to the Chief Operations Officer, responsible for maximizing growth through effective leadership and management of the day-to-day operations for the company. This includes the implementation of company strategy for both short and long term projects in an effort to optimize workflow and productivity. Review and collaborate with the executive board to properly manage labor efficiency, material efficiency, and customer service efficiency, while providing optimum service levels to our clients. Review performance against operating plans and approve changes in plan direction as needed. • Oversee all client relationships, including management of Service Level Standards/Agreements (SLA’s), ensuring delivery of quality products and services in accordance with contractual agreements.• Set, track, monitor, and measure department standards, minimizing “waste” levels and maximizing efficiency.• Collaborate with the executive board on development of company strategies and oversee their implementation. • Coordinate with all department leaders and their team members to develop and maintain cohesive inter-department relationships, while maintaining client requirementso Fulfillmento Vendor Managemento Quality Controlo Compliance• Oversight of all departmental policies and procedures, in compliance with Third Party Oversight (TPO) standards" We are experienced, innovative and absolutely devoted to exemplary service."
