Lindsey Koiro Email & Phone Number

Expanded recognition initiatives by establishing an Instructor of the Month and designing compliment slips for monthly appreciation of both students and instructors to encourage longevity of enrolled students and active staff.Created and continually updated foundational training paths for new and rising employees, including the newest position of Senior Instructor.Organize the weekly schedule by compiling employee availability and capacity while considering any necessary training measuresDeveloped the ability to work with a variety of different people and work styles by supervising up to 40 employees while simultaneously maintaining currently and newly enrolled students.Build relationships with a multi-person clientele by fitting the needs of both the parents and studentsContributed towards enrollment growth each season, including a 12% increase at the end of Spring of 2024.

Administered assessments for new and current students to determine their competency in math, including any foundational gaps for their customized learning plans.Created and oversaw the execution of students’ customized learning plans based on their assessment results.Curated professional, supportive relationships with the students and parents through instruction, math games, and more. Trained new instructors on daily procedures and Mathnasium methods used for instructing students on different math concepts.Directed the instructional hours as the floor manager, communicating to instructors where to move and what the students need based on prioritization and other factors.

Instructed students on Mathnasium curriculum and school homework, utilizing Mathnasium methods to assist the student in achieving metacognition of their assigned math concepts.Established rapport with currently and newly enrolled students through encouragement, conversation, and assistance to work on building up the students’ confidence and math abilities.Communicated items of low inventory and restocked materials as needed.

Butler University Bookstore

Assisted customers by resolving complaints and answering questions regarding the store products or the campus.Trained new team members on POS system operations, customer service strategies, and important product information.Managed inventory on the floor by checking the back room inventory, restocking, and distributing new items.Maintained a clean and organized work space through daily tasks provided by the managers.

Conducted one-on-one tutoring sessions for college students participating in the Butler University German program.Informed the students of effective studying strategies to utilize with a new foreign language.Collaborated with the students’ German professors by providing feedback on the students’ progress during training sessions.Reviewed students’ writing assignments for grammatical and spelling errors during the students’ drafting process.

Educated participants of the Butler University Dance Marathon on important facts regarding Riley Hospital for Children and the Children’s Miracle Network as a whole.Created original, educational games to implement new and exciting forms of education through competition and rewards.Organized and hosted a successful Jeopardy event to summarize the information members learned from the past year.

Created fundraising templates and resource packets, including Donor Webs and email templates, for participants of Butler University Dance Marathon to utilize on their for potential donors.Organized the Letter Writing Campaign, the organization’s largest push for donations, through budget management and constant communication with the dance marathon participants and executive board.Surpassed the organization's previous fundraising records for both Day of Miracles and Day of Marathon through fundraising pushes.

Organized and distributed residents’ mail and packages through the system Qtrak.Assisted residents’ locked out of their dorms by using the master key for the building and tracked their names for the Residential College to note students exceeding the number of free lockouts.Performed tasks assigned by the Desk Manager, such as organizing game rentals and inventorying rental movies.Communicated with residents and visitors regarding mail status and locations around the campus and inside the residential building.

Indiana, United States

Processed ticket purchases for the haunted house by utilizing the cash register and card reader.Communicated customer service issues, along with technological issues, to the owner in a timely manner.Corresponded with customers regarding their experience to collect customer feedback and identify strengths and areas for improvement.

Bachelor'S Degree, Mathematics And German

Activities and Societies: Butler University Dance Marathon, Phi Sigma Iota International Honor Society, Kappa Mu Epsilon Mathematics Honor.

Education record

Activities and Societies: Math League, National Honor Society, German National Honor Society, German American Exchange Program, Falcon.