Bernard Green Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

• Conducts a thorough investigation, as outlined in the claim handling guidelines and best practices for their assigned client.
• Denies, settles, or authorizes payments to property claims based on coverage, field reports, and verifiable damage.
• Reviews and evaluates property claims for coverage and further claim handling procedures to conclude within required statutory time frame.
• Interpret policy language and evaluate coverage issues of multiple different policies and endorsements.
• Corresponds with insureds, claimants, vendors, carriers, witnesses, public adjusters, attorneys, etc. to gather important information to support the claims; including proofs of loss.
• Made coverage determinations and wrote coverage determination letters.

• Consistently met or exceeded claim settlement targets, ensuring timely resolution for policyholders.
• Demonstrated effective communication skills in explaining claim decisions to policyholders, resulting in improved customer satisfaction.
• Produces a timely, clear and concise adjusting report with findings and recommendations for claim settlement within deadlines.
• Established and maintained collaborative working relationships with all parties of the claim process.

United States

• Investigate, analyze, and determine the extent of liability concerning first party homeowner property loss or damages, and settle with our policyholders.
• Ensure that all assigned claims are resolved timely, accurately and resolved fairly.
• Communicate and connect with policyholders, agents, engineers, and service providers on a daily basis.
• Calculate benefits payable under the policy and either make payments or decline payments on claims.
• Evaluate and apply the homeowner insurance contract as it pertains to claims assigned for resolution.
• Understand, adjust and use loss damage estimates to accurately determine amounts payable and to collaborate as such with public adjusters, attorneys, contractors and other related service providers.

• Charter Spectrum Business Account Executive, Charter Spectrum Communications
• Consistently met or exceeded expectations regarding sales quotas
• Prioritized daily follow ups with customers
• Ability to communicate clearly and professionally, both verbally and in writing.
• Strong detail orientation and communication/listening skills.
• Strong decision making and analytical abilities.

Bachelor'S Degree, Business Administration And Management, General, 3.2 Gpa

Activities and Societies: Alabama State Golf Team

Communication And Media Studies