Bernard Green Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

•Conducts a thorough investigation, as outlined in the claim handling guidelines and best practices for their assigned client.•Denies, settles, or authorizes payments to property claims based on coverage, field reports, and verifiable damage.•Reviews and evaluates property claims for coverage and further claim handling procedures to conclude within required statutory time frame.•Interpret policy language and evaluate coverage issues of multiple different policies and endorsements.•Corresponds with insureds, claimants, vendors, carriers, witnesses, public adjusters, attorneys, etc. to gather important information to support the claims; including proofs of loss.•Made coverage determinations and wrote coverage determination letters.•Prepares report of findings of an investigation

• Consistently met or exceeded claim settlement targets, ensuring timely resolution for policyholders.• Demonstrated effective communication skills in explaining claim decisions to policyholders, resulting in improved customer satisfaction.• Produces a timely, clear and concise adjusting report with findings and recommendations for claim settlement within deadlines.• Established and maintained collaborative working relationships with all parties of the claim process.

United States

•Investigate, analyze, and determine the extent of liability concerning first party homeowner property loss or damages, and settle with our policyholders.•Ensure that all assigned claims are resolved timely, accurately and resolved fairly.•Communicate and connect with policyholders, agents, engineers, and service providers on a daily basis.•Calculate benefits payable under the policy and either make payments or decline payments on claims.•Evaluate and apply the homeowner insurance contract as it pertains to claims assigned for resolution.•Understand, adjust and use loss damage estimates to accurately determine amounts payable and to collaborate as such with public adjusters, attorneys, contractors and other related service providers.

Charter Spectrum Business Account Executive, Charter Spectrum Communications• Consistently met or exceeded expectations regarding sales quotas• Prioritized daily follow ups with customers• Ability to communicate clearly and professionally, both verbally and in writing. • Strong detail orientation and communication/listening skills. • Strong decision making and analytical abilities. • Willingness to work a flexible schedule and occasional overtime when needed.• Has a pleasant, patient and friendly attitude. • Maintain a balance between company policy and customer benefit in decision making • Handles issues in the best interest of both customer and company. • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.

Bachelor'S Degree, Business Administration And Management, General, 3.2 Gpa

Activities and Societies: Alabama State Golf Team

Communication And Media Studies