Bessy T. Lopez Email & Phone Number

San Salvador, El Salvador

Assists in planning, executing and completing various IT projects ensuring seamless coordination and communication among team members and stakeholders.

El Salvador

Guarantees that the management carried out by the team of supervisors in charge is in accordance with the strategies and procedures established by the client or program.

Plan, direct and coordinate for a team in messaging

Plans, coordinates and directs highly motivated team members as to pursue delivery of quality support services. Drives sales performance to exceed expectations.

Sales supervisorGoal/result orientedSeptember's top performer

San Salvador

Delivers personalized courses to national program Ingles Para El Trabajo, to human capital seeking professional development, preparing them to work at any English only environment.

In charge of delivering Business English classes to upper management, ranging from intermediate English speaking Regional Directors to advanced conversation for IT programmers, designing meaningful and effective coursework that engages students and expedites learning, specialized in accent and pronunciation. AMCHAM BUSINESS ENGLISH TEACHER Speak S.A. de.

In charge of delivering English Reinforcement Trainings at Telus International University to candidates who show a low level of communication, to have them meet the language requirements to be hired at TELUS. In addition, I was in charge of delivering Communication Reinforcement Trainings to strengthen the candidates’ customer service areas of opportunity.

Monitor the quality of service, through analysis and assessments, provide one on one feedback sessions to improve the account's metrics and have calibration sessions with the external client to ensure the quality of the company.