Beth Campbell Email & Phone Number

Extensive background in risk mitigation in both credit and vendor relationships. Deep knowledge of data and analytics to help customers get the most value out of their investment. Work with customers to understand current process and make recommendations based on industry best practices to gain efficiencies and standardize processes.Responsibilities include communicating both internally with sales partners and externally with all levels within a Customer’s organization and departments. I have daily customer contact via in person meetings, telephone, web and email. Responsible for subscription renewals of annual service, upsell and cross-sell including increased credit and purchasing penetration, customer intelligence gathering, advance application identification and qualification, post-sale fulfilment and customer satisfaction. Responsible for understanding a customer’s goals, processes and needs and aligning with Dun & Bradstreet products, solutions and services to meet customer's business goals and impact performance within the customer’s functional areas. Responsible for the achievement of monthly sales goals and utilizing sales force automation tools to effectively communicate pipeline and organize customer relationships. Maintain knowledge of customer’s industry trends, general economic conditions, financial practices, and the broad spectrum of Dun & Bradstreet products and their applications.

Michigan

Responsible for supporting a $5-10 million dollar portfolio of customers over the phone. Responsibilities included: Training, user set up, data questions, renewing accounts and providing overall customer support to the Sales Executive.

Troy, Mi

Responsible for a $1.8 million dollar customer portfolio focusing on the Risk Management segment and consisting of approximately 20 customers. Responsibilities included growing existing risk business through upselling existing business and finding new risk opportunities. Also responsible for the renewal of existing business with a focus on multi-year agreements. Provided training to customers using the risk applications and following up to insure they are finding value in the applications.

Troy, Mi

Responsible for a $3 million dollar customer portfolio consisting of approximately 30 customers. Responsibilities included growing existing accounts through upselling existing business and finding new business and increasing penetration in the supply management and sales and marketing segments.

Troy, Mi

Responsible for $3.4 million dollars in project retention on a total customer portfolio of $8.2 million dollars. Responsibilities included servicing existing accounts to insure project retention and satisfaction. Increased penetration in projects by obtaining and training new users in the credit, marketing and supply functions. Increased revenue through process and solution reviews to understand customer use of solutions and provide recommendations around best demonstrated practices. Provided customer training to increase product knowledge, adoption and sales.

Troy, Mi

Responsible for a $1 million dollar customer portfolio. Responsibilities included growing existing accounts through upselling existing business and finding new business and increasing penetration in the supply management and sales and marketing segments.

Troy, Mi

Provided process consulting services in the functional areas of credit and collections, utilizing the knowledge of best demonstrated practices withing these departments. Provided implementation and training on credit tools.

Troy, Mi

Provide management and training to a team of business analysts responsible for collecting and analyzing data for commercial credit reports.

Toledo, Oh And Troy, Mi

Responsible for collecting and analyzing data for commercial credit reports.

Mba

Bba, Management

Activities and Societies: Alpha Chi Omega sorority