Beth Harrison Email & Phone Number

Norman, OK, US

Oklahoma City Metropolitan Area

Norman, OK

• Analyze market trends, conditions, and activities to accurately advise clients and develop competitive market proposals
• Cultivate relationships with banks, appraisers, mortgage lenders and brokers, and title company personnel contributing to a track record of exceeding my clients expectations
• Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions
• Advise sellers on how to make homes more appealing to potential buyers
• Compared properties with similar properties that had recently sold to determine competitive market prices
• Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms

New York, NY

• Lead Coordinator of multiple internal and external business partners to manage projects effectively
• Implementation Manager of enhanced web experiences across TIAA-CREF web properties
• Business Team Liaison who troubleshoots issues, coordinates reviews with data and technical partners, and manages communications across multiple platforms throughout the issue management process
• Spearhead Publishing Operations team activities, including quarter-end data/content/material updates, projects and enhancements, testing, and other cross-team activities
• Develop and maintain standard operating procedures for investment publishing via the web channel

Denver, CO

• Collaborated with internal client and team to develop solutions through delivery of final agreement
• Delivery changes might include new or enhanced products and services as well as those related to the closure of products, features, provisions or tools
• Provided a centralized control point as gatekeeper for product and services configuration
• Ensured effective, controlled, and tested internal delivery of products and services to the organization
• Ensured effective, controlled, and tested internal delivery of products and services to the organizationproduct and service implementations
• Possess in depth knowledge of contracts, industry, and products offered

Denver, CO

• Assessed customer written complaints and verbal issues through various customer communication channels
• Prioritized and assigned cases to the Customer Resolution Manager based on the nature and scope of the issues
• Evaluated, logged and maintained issues in the case management tool, set expectations on the resolution of issues and assisted in taking measures to regain the confidence of customers
• Ensured that all client issues were documented in accordance with regulatory requirements and internal standard operating procedures

Denver, CO

• Delivered responsive customer service to retirement plan participants; executed transaction and service requests
• Leveraged multiple resources while educating and devoting time to participants through intuitive conversations
• Provided financial guidance to participants to help retain and increase assets
• Analyzed account data from a variety of systems and other resources

Master Of Business Administration (Mba), Masters Of Business Administration

Bachelor Of Science (Bs), Business Administration And Management, General

Education record