Beth Taylor Email & Phone Number

922 Walnut

Kansas City, Missouri Area

• Work with senior leaders to prioritize, govern and communicate the IT portfolio of programs and projects. Facilitate Investment Planning process and Operating Committee meetings to ensure the portfolios, programs and projects provide a balanced, high-value delivery of initiatives to the business areas. Key focus areas include problem solving, prioritization, trade-off analysis, ensuring sustainability, and short and long term strategic development.• Facilitate and negotiate with business leaders, senior leaders, and project leaders to ensure understanding of enterprise standard methodologies and ensure proper delivery. Includes change management consulting, facilitation, governance, retrospectives, visual alignment, structured problem solving.• Work directly with business teams supporting Home & Gifts business to develop program & and project visions, solutions, requirements, and estimates. Translate requirements and deliverables into benefits and strategic outcomes aligning with corporate enterprise objectives.

• Provide change management guidance, consulting and influence on high priority initiatives. Includes development of a change strategy to enable employee adoption. This includes stakeholder analysis and influence, communication planning and execution, training planning, development & execution, resistance management, and ensuring sustainable results.• Coordinate change efforts within projects – coordinating team members from the PMO, Public Affairs & Communications, HR, and Development teams. Sample projects include: Model Line Management, Canada consolidation into North American Operations, Bring Your Own Device, Platform implementation, Logistics capabilities.• Facilitate and negotiate with business leaders, Sr leaders, and project leaders to ensure understanding of change strategy and ensure proper delivery. Provide subject matter expertise and influence that may alter project direction.• Developed Change Management Effectiveness Dashboard. Facilitated team through metrics identification, development, measurement and evaluation. Dashboard currently used to provide visibility to senior management, as well as an internal continuous improvement tool.

Kansas City, Missouri Area

• Developed and maintained the Division’s IT Strategy agenda including ensuring a healthy pipeline of relevant topics, monitor due dates, and drive for positive change within the management team and across the division. Understand enterprise implications of IT Strategy aligned with corporate strategies.• Developed early stages of innovative framework for IT; collaborating across divisions for Hallmark customized roadmap with Institute for the Future;• Participated on Core team for six-month Storytelling platform development innovation project. Facilitated workshops and interviews in support of sub team assignment (Core Competencies, OIL lens). Presented findings to Executive Levels of management (Corporate officers)• Developed framework for Workforce Planning; understanding long term trends in IT industry and how they affect our workforce. Serve on Core team in division to guide workforce planning strategy. Collaborate with individuals throughout organization.• Change Agent for Woodstone /Stepping Stones principles and IT guiding principles. Facilitated many Leading as Loyalist sessions for first line managers. Developed and executed division culture change initiative.• Developed Business-process focused framework of portfolios for IT Division (as part of team). Led sections for Technology, Workforce Planning and Emerging Trends Research of portfolios.• Acted as a Business Development Manager for Retail/Marketing initiatives including Crown Rewards Microsite and MRM BPD. Develop business charters; govern relationships between business, IT and external resources.• Instill competitive awareness in IT Division through analysis and distribution of materials in the marketplace. Monitor and observe long term strategies, trends, vendors affecting IT industry as well as corporate priorities.