I currently do training/consulting and conversion support for Visa Debit Processing Service. I work with banks, Fintechs and credit unions to train them on our software and how it integrates with their internal systems. Because I am involved during conversions, it requires significant coordination and liaison skills. Although I have extensive experience in facilitation and adult learning, I also function as a representative of Visa for many areas. My job requires me to be organized, manage projects and client expectations.

• Created proposals for business development team• Active in editing and designing of corporate web site• Responsible for event planning and execution for business development team• Assisted in overall deployment of proprietary advertising software• Researched and kept team updated on industry trends• Served as a liaison for briefing between business development and other departments

• Worked extensively on a software system that was networked through an IBM AS400• Trained clients on a healthcare software, and claims edit product (claims payment system)• Consistently received excellent evaluations from clients• Developed procedures for client recruitment and training tools to improve teaching• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

• Active in a promotional and marketing team that increased participants by 60% over a three-year period• Planned and coordinated events and programs• Served as Dean of Women’s Staff (recruiting and managing 50 female summer staff)• Counseled and coordinated Trac II, and Second Wind programs (wilderness leadership program)• Proficient in Macintosh Filemaker Pro, Pagemaker, and Word Perfect