Beth Murphy Email & Phone Number

Redmond

Performed game submissions and updates to several 1st party applications on mobile and console platforms - Google, Apple, Amazon, Windows, Xbox, Nintendo and Sony.Coordination with multiple departments such as Developers, QA, Marketing and Senior Leadership on build readiness, quality control, release timing and storefront updates.Implementing new.

• Monitoring the performance and health of computer systems using a variety of tools, primarily Nagios, Grafana, PagerDuty and internal tools. Learning New Relic, OpsGenie and various cloud monitoring systems.
• Triage for incident alerts and coordination of escalation procedures.
• Maintains Nagios configurations using GIT as the primary method of version control. Changes include creating new metric checks for new/existing hosts, fine tune existing checks for more efficient monitoring.

Greater Seattle Area

• Build delivery setup and troubleshooting through Jenkins using pre-created scripts for Android signing, iOS compiling and IPA resigning. Point of contact for 4 different game development departments ranging from Free.
• Internal setup for new games including external portals and services, release publishing on iOS, Google and Amazon development portals. Certification and profile management through Apple portal for iOS titles.
• Confidential information handling, user login support for a multitude of portals used in day to day business.
• Communication and support to multiple departments including QA, Production, Technical Services, Legal and Management.

Greater Seattle Area

• QA Lead for 2 Free to Play, multiple platform projects. Lead 1 game to worldwide release.
• Quick turnaround cycles ranging from 3-5 weeks per release. Communicated directly with Production, some contact with external foreign developers of the projects. Handled Live Ops, Crashlytics reporting, support to our.

• Followed standardized testing practices required by the team. Entered issues discovered into JIRA with reproduction steps, and documentation such as screenshots and videos.
• Verified bug fixes, halo tested to ensure stability of gameplay.
• Daily reports emailed to leads focused on daily tasking achievements, game focused feedback, issues or concerns preventing streamlined workflow.

Kirkland, WA

• Contract Developer QA Analyst on AAA title Shadow of Mordor.
• Focused testing with direct developer contact. Worked intimately with the Audio team to test the implementation of SFX, VO and Music in all aspects of the game.
• Followed company standardized testing practices. Entered issues discovered into JIRA with reproduction steps, and documentation such as screenshots and videos.

Bellevue, WA

Coding, entering and depositing large volumes of checks. Managing automatic withdrawal, funds transfers and adjusting accounts. Handling customer billing questions & resolving issues.

Kirkland, WA

Assists Partners in a variety of tasks including Tax Document Assembly, Entering Cash Disbursements, Cash Receipts, Reconciling accounts in Quickbooks, Data Entry, and document scanning/storage.

Greater Seattle Area

Handled high volume AP processing for all 8 PCC store locations, weekly check runs, invoice investigation and manual COGS adjustments. Assisted with various projects and filing.

Bothell WA

Functional testing on multiple projects from pre alpha to release candidate status across multiple console platforms. Identifying and submitting program issues in areas of usability, stability, UI, AI, environmental, text, audio and more through the company database system. Verifying resolved issues from the development department and updating the database.

Bothell, WA

Internal support processing entry of sales contracts and client account maintenance requests.