Sr. Quality Manager
Current- Lead global product team members to efficiently resolve multi-facet quality issues. Manage 50+ active projects on a daily basis. - Responsible for the development and continued expansion of the multi-phase Post Launch Quality Program (PLMP). The program purpose is to identify, manage, and resolve product quality issues involved in the supply chain. Key components created and utilized include test programs, return and damage rate outlier reports and product performance evaluation protocols. - Network with cross functional teams to build more effective data resources to quickly identify product quality issues and reduce the impact to the consumer and overall business. - Gather, rationalize, and prioritize requirements and performance data from internal and external stakeholders across the globe. - Assist Global Product Teams in root cause analysis of product quality issues.