Beth Nimmo Email & Phone Number

United States

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Developed designs for various businesses including a children’s clothing line, non-profit groups, rock bands, asset protection and an adult clothing line• Designed prints/textiles for fabric and goods for mass distribution

Promotion in August 2019 to Senior IT Service Analyst focusing on evaluating, isolating and resolving all issues related to this field and also designing and training internal employees in software we use every day.

Greater Minneapolis-St. Paul Area

• Repair of Hardware and Software on Apple Computers, iPhone, iPads, iPods and Watch• Customer service and instruction of customers in the use of their devices• Training of staff• Presentations to staff and customers• Designed Internal Instructional training for employees on products and procedures• Detailed reports of employee progress in training• Detailed repair notes for customer machines and updates• Mentored new employees in work procedures and practices and facilitated training for new and seasoned employees about ongoing changes to work flow/new systems/new products

Greater Minneapolis-St. Paul Area

(six month work appointment)• Facilitated internal training for staff• Organized meetings across the Twin Cities Market for formal training• Organized and facilitated both formal training and informal training at a store and market level for new and seasoned employees• Created internal training(instructional design) for staff on new products and new procedures

Greater Minneapolis-St. Paul Area

• Instruction of use for iPhones, iPod, iPads• Instruction of customers in the use of applications i.e. iPhoto/Photos, Pages, Safari, iCloud presentations• Individual and group presentations regarding use of Apple products• Software and hardware repair of mobile devices: iPhone, iPod, iPad