Beth Patchett Email & Phone Number

Waterloo, On, Ca

Waterloo, On, Ca

Guelph, Ontario, Canada

Mississauga, Ontario, Canada

Creates and maintains the In Flight services program

Greater Kitchener-Cambridge-Waterloo Metropolitan Area

Deliver guidance and leadership to execute strategic training, collaborating with Subject Matter Experts (SME's) to design and develop targeted programs to ensure team members meet all necessary requirements. Plan and conduct instructor-led and computer-based training for bus drivers, including CPR, First Aid, and student management. Monitor training effectiveness, evaluate drivers' performance for competency and basic skill levels, report progress to the Division Manager, and provide employment recommendations based on best practices. Grant upgraded licenses to successful training candidates in compliance with the Driver Certification Program and MTO regulations. Research sources and develop content for safety meetings and train the trainer events to meet company objectives.• Spearheaded and manage the company's first training needs analysis directing a team of four to evaluate current training programs.• Led hundreds of in-services and training both in-person and online and designed and facilitated ten in-unit meetings and workshops to reinforce content.• Accurately updated internal manuals in adherence to company policies, Driver Certification Program, and the Highway Traffic Act.

Greater Kitchener-Cambridge-Waterloo Metropolitan Area

Safely transport high school, middle, and elementary-aged children to and from school, ensuring timely pickups and drop-offs and maintain an orderly environment for all passengers. Effectively conducted routine pre and post-trip inspections, monitoring vehicle maintenance and performance, and observed traffic rules and regulations in close partnership with school officials.• Exceed expectations, provide outstanding customer service and maintain positive relationships with parents and school staff.

Waterloo, Ontario, Canada

Proficiently educated and coached clients to enhance their physical, social, and mental well-being, maintained client confidentiality, and provided knowledge on the safe use of fitness equipment. Created and led comprehensive exercise programs to promote healthy lifestyle choices and ensured clients trained safely and with proper technique. Managed daily operations, completed banking deposits, reconciliations, electronic transfers, and various other administrative tasks.• Built customer relationships in a fast-paced, dynamic environment.

Bachelor Of Education - Bed, Management And Supervisory Settings, 90%

Activities and Societies: Dean's Honour list, Golden KeyTo develop knowledge of workplace and educational settings for adult learning.

Certificate, Management And Supervisory Settings, 97%