Senior Agent
CurrentHelped manage the call centre floor; act as a liaison between the Team Leaders and the agents, take escalated calls, support the agents with any questions they may have, and monitor breaks and lunchtimes for schedule adherence.
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M C is listed as M at Ontario One Call, a company with 38 employees, based in Sudbury, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for M C.
M C previously worked as Senior Agent at Ontario One Call and Contact Center Agent at Ontario One Call. M C studied at Laurentian University/Université Laurentienne.
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I am a senior agent at Ontario One Call, I have over ten years of customer service experience, and being self employed, I learned about bookkeeping and general accounting for a small business. Being an umpire for over twelve years, I have learned how to work under pressure and impose order in difficult circumstances.
Listed skills include Microsoft Office, Microsoft Excel, and Customer Service.
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Sudbury
Helped manage the call centre floor; act as a liaison between the Team Leaders and the agents, take escalated calls, support the agents with any questions they may have, and monitor breaks and lunchtimes for schedule adherence.
Sudbury
Gained experience in a call centre: how to receive inbound calls from excavators and homeowners, analyze maps, and perform outbound calls for clarification on dig requests while handling every situation in a professional manner.
Sudbury
Learned how to impose order and accept criticism and learned supervisory and decision making skills.
Sudbury
Gained further experience in customer service and problem solving as well as bookkeeping, graphic design, marketing, and merchandising.
Sudbury
Furthered my knowledge and experience in sales technique related to electronics and cell phones.
Sudbury
Learned sales technique and gained experience in a commission only environment.
Enhanced my ability to deliver good customer service and gained experience in problem solving.
Other employees you can reach at on1call.com. View company contacts for 38 employees →
Keegan Arnott
Colleague at Ontario One CallGuelph, Ontario, Canada, Canada
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DB
Dan Brown
Colleague at Ontario One CallGuelph, Ontario, Canada, Canada
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AM
Anthony Martinello Cfa, Cpa Ca, Mba
Colleague at Ontario One CallToronto, Ontario, Canada, Canada
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KG
Katie Gotsman
Colleague at Ontario One CallCanada, Canada
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GP
Gaurav Patel
Colleague at Ontario One CallGreater Toronto Area, Canada, Canada
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MR
Mo Reghabi
Colleague at Ontario One CallGreater Toronto Area, Canada, Canada
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VG
Valerie Gillespie
Colleague at Ontario One CallGuelph, Ontario, Canada, Canada
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DB
Devonne Bennett
Colleague at Ontario One CallBrampton, Ontario, Canada, Canada
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NS
Natalie Schnarr
Colleague at Ontario One CallGreater Toronto Area, Canada, Canada
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IS
Ian Simpson
Colleague at Ontario One CallCanada, Canada
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Quick answers generated from the profile data available on this page.
M C works for Ontario One Call.
M C is listed as M at Ontario One Call.
M C is based in Sudbury, Ontario, Canada while working with Ontario One Call.
M C has worked for Ontario One Call, Sudbury Minor Baseball Association, Mojoverse, Beyond Wireless, and Leon'S Furniture.
M C's colleagues at Ontario One Call include Keegan Arnott, Dan Brown, Anthony Martinello Cfa, Cpa Ca, Mba, Katie Gotsman, and Gaurav Patel.
You can use AeroLeads to view verified contact signals for M C at Ontario One Call, including work email, phone, and LinkedIn data when available.
M C studied at Laurentian University/Université Laurentienne.
M C is listed with skills including Microsoft Office, Microsoft Excel, and Customer Service.
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