Beth Pemberton Email & Phone Number

Fort Lauderdale, Florida, United States

Supported regional human resources in a highly matrixed organization with 24/7 operations, 150+ management team and over 3000 employees. Effectively partnered cross functionally with multiple layers of management including Executives and HR Centers of Excellence to influence organizational wide initiatives: employee relations, safety & engagement, recruitment & retention, legal & regulatory compliance, organizational effectiveness, restructuring and labor resources, change management, training development & facilitation, and benefit administration.Completed training - Certified Employee Investigations, Crucial Conversations Unconscious Bias, Studer Principles and Just Culture Philosphy. Successfully contributed to a positive work culture and mitigated legal risks with no legal actions upheld. Conducted extensive employee relation investigations and conflict management, coaching and advising managment through complex employee concerns resolving complaints, grievances and escalated exit interviews. Supported the organization and employees through workforce transitions in a rapidly changing environment. Managed and provided high volume support throughout COVID, policy intrepretation, pay policies, complex leave concerns, employee support, reductions in force, etc. Successfully met legal and regulatory compliance of: healthcare licensing, state, federal and Joint Commission surveys and investigations; employment law, EEOC, FMLA & ADAA, HIPAA, ERISA, etc.

Supported regional human resources initiatives and primary responsibility for benefit administration and employee relations. Back-up to the Director of Human Resources. Effectively partnered cross functionally with all levels of management, Human Resources Team and Total Rewards to influence organizational wide initiatives: benefit administration, employee relations, safety & engagement, recruitment & retention, legal & regulatory compliance, organizational effectiveness, labor resources and restructuring, change management, training & development.Recognized subject matter expert as primary contact for benefits. Managed benefit administration and provided customer-service for medical, dental, vision, spending accounts, life, disability, wellness, and voluntary plans. Ensured compliance, processed enrollments, policy interpretation, complex claim resolution, developed and updated benefit materials & training, advanced knowledge of benefit system auditing, identifying and correcting benefit discrepancies. Planned, coordinated and oversaw projects, such open enrollment, benefit fairs and labs, new benefit plan rollouts.Implemented process improvements increasing employee satisfaction & cost savings. Provided best practice recommendations improving communication and processes resulting in a significant reduction of common benefit inquiries and more accurate medical plan network information.

Significantly contributed to the growth of this start-up recruitment agency founded in 2009. Earned Top Dog Award and achieved highest sales for three consecutive years working remotely in a 100% commission-based position. Primary responsibilities included recruitment and account management, while also training and mentoring recruiters and handling administrative responsibilities. Performed full lifecycle professional recruitment for a wide variety of industries at all levels both regionally & nationally, services included direct hire, contract staffing and contract-to-hire. Utilized various recruitment tools to perform strategic sourcing, select, screen & interview candidates. Successfully sourced and placed quality candidates for a variety of industries in Engineering, Supply Chain, Manufacturing, IT, Human Resources, Customer-Service, Sales & Marketing, General Management, Quality & Regulatory, etc.

Lead Generalist and key team player responsible for corporate wide human resource functions: benefit administration, recruitment, employee relations, legal & regulatory compliance, employee safety & engagement, organizational effectiveness. Promoted as a Benefit Specialist to Human Resource Generalist to train team members in benefit administration. Recognized subject matter expert as primary contact for benefits. Managed benefit administration and provided customer-service for medical, dental, vision, spending accounts, life, disability, wellness, and voluntary plans. Ensured compliance, processed enrollments, policy interpretation, complex claim resolution, developed and updated benefit materials & training, advanced knowledge of benefit system auditing, identifying and correcting benefit discrepancies.Successfully led new HRIS software implementation and on-line benefit enrollment. Participated in vendor planning meetings and oversaw project implementation, liaison to vendor providing information, reports, data testing, progress, and updates.Lead team member supporting organization wide initiatives: trained & mentored team, employee newsletter and survey development; compensation and benefit surveys, benefit vendor and HRIS software RFP participation, Chair Employee of the Month, Performance Compensation Review & Safety Committee(s) member Received 100% positive feedback Employee Satisfaction Survey.

South Bend, Indiana, United States

Managed all human resource and office functions.

South Bend, Indiana, United States

Managed all Human Resource functions.