State Director
CurrentResponsible for the management of business relationships and success of all PointClickCare customer activity within the states of Alaska, Oregon, and Washington. Deep working knowledge of the payer, provider, and convener landscape within each state, and work with cross functional sales and customer success teams to grow the footprint and revenues of products within the geography. As a State Director I own the strategic state pursuit plan, inclusive of all business development, growth, and retention/use objectives of PointClickCare Acute & Payer products. Work to drive business growth in the market as well as product adoption by leading a matrixed team of growth and retention resources to achieve and exceed business objectives. This includes, but not limited to developing project documentation, communicating project health to internal and external stakeholders, administering technology deployments and programs, and managing requests from internal and external technology partners. Participate in business development efforts, including contributing to proposals and interacting with potential and existing partners. Build and maintain senior relationships within customers and policy makers across a state. Spearhead the introduction of new products and PointClickCare initiatives that align with organizations within a state. Drive clinical engagement across the care continuum in order to optimize the "network effect". Contribute to Medicaid advisory services and support new and existing conveners as a subject matter expert for state government/policy, Medicaid, and Medicaid financing.