Beth Greenberg work email
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Beth Greenberg personal email
Beth Greenberg phone numbers
A self-motivated and goal-oriented customer success leader in the SaaS industry. I have extensive experience enabling teams to optimize the customer journey through onboarding, adoption, and renewals. My objective is to continue to bring value to customers through efficient strategies that result in a return on their investment while supporting the success of the business.
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Chief Of Staff To The CeoPendo.IoRaleigh, Nc, Us -
Director, Customer Growth AmerPendo.Io Aug 2024 - PresentRaleigh, North Carolina, UsAs the Director of Customer Growth AMER, I lead a talented team responsible for managing a high volume of customers with significant Annual Recurring Revenue (ARR). My focus is on scaling adoption, health, and impact programs to ensure our customers achieve maximum value from our products and services. By fostering a collaborative and innovative team culture, I strive to create delightful experiences for both our customers and team members, driving customer success and satisfaction at every touchpoint.
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Strategic Cs Programs LeadPendo.Io Jun 2023 - Aug 2024Raleigh, North Carolina, UsLeading strategic initiatives to create, operationalize, and manage programs critical for customer success. Focus on risk mitigation, expansion, and special projects that support Pendo's goals.
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Sr. Manager, Customer Success - Growth (Enterprise)Pendo.Io Apr 2022 - Jun 2023Raleigh, North Carolina, UsThe Growth Customer Success team manages our largest and most strategic customers at Pendo. As a Sr. Manager, I lead a team of Enterprise CSMs with a focus on partnering with our customers to deeply understand their business, provide value, and identify areas of opportunities to accomplish their goals.
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Sr. Manager, Customer Success - Commercial SelectPendo.Io Aug 2021 - Apr 2022Raleigh, North Carolina, UsThe Commercial Select Customer Success team at Pendo services a specific customer base with a focus on adoption and growth. I currently manage a team of impressive CSM's to work with our customers by collaborating more strategically with our sales, support, and product counterparts. The customer experience we deliver focuses on uncovering positive business outcomes and ROI which leads to expansion and retention.
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Manager, Customer SuccessPendo.Io May 2019 - Aug 2021Raleigh, North Carolina, UsSuccessfully managed all aspects of a team of Commercial CSMs. I consistently achieved retention goals by fostering a culture of adoption and growth. Specifically, I developed and implemented a Customer Success Qualified Lead program which effectively creates a pipeline to support our Net Retention goals.
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Sr. Enterprise Customer Success ManagerPendo.Io Aug 2018 - May 2019Raleigh, North Carolina, Us
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Customer Success ManagerPendo.Io Nov 2016 - Aug 2018Raleigh, North Carolina, Us
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Customer Success CoachCatalyst Software Mar 2023 - Aug 2024New York, New York, UsInvited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions. Apply here: https://catalyst.io/coaching-corner -
Senior Consultant - Customer SuccessSageworks Mar 2014 - Nov 2016Raleigh, North Carolina, Us• Managed all aspects of a regional customer base of $1.1M• Completed over 1000 hours of in-person and web-based training for public accounting firms and associations• Consistently achieved monthly renewal, training, and revenue goals• Developed and executed customized implementation plans for CPA firms up to $5B in revenue• Instructor of weekly NASBA accredited Continuing Professional Education [CPE] courses -
Regional ConsultantSageworks Aug 2012 - Mar 2014Raleigh, North Carolina, Us• Managed all aspects of a regional customer base of $350K–$700K • Provided proactive and reactive support to maximize customer results• Managed collections for customers on monthly payment subscriptions
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Marketing ManagerTrysports Raleigh Apr 2011 - Aug 2012• Implemented successful comprehensive marketing plans with social media, email, and in-store campaigns• Coordinated training groups, events, and race sponsorships to provide extraordinary customer service• Created and edited print, web page, and email promotional content
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Account ExecutiveSinclair Broadcast Group Jul 2010 - Apr 2011Cockeysville, Maryland, Us• Successfully prospected, qualified, and closed new business for television/mobile advertising• Implemented powerful television advertising campaigns using market research and Nielson Ratings• Created and maintained relationships with local businesses by delivering results on their investment -
Volunteer InternMake-A-Wish Foundation Jun 2009 - Aug 2009Phoenix, Arizona, Us• Worked closely with the Volunteer Manager on recruitment, retention, and recognition of volunteers• Prepared training materials and assisted in writing monthly newsletter for volunteers• Maintained open communication with current volunteers
Beth Greenberg Skills
Beth Greenberg Education Details
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Unc Kenan-Flagler Business SchoolBusiness
Frequently Asked Questions about Beth Greenberg
What company does Beth Greenberg work for?
Beth Greenberg works for Pendo.io
What is Beth Greenberg's role at the current company?
Beth Greenberg's current role is Chief of Staff to the CEO.
What is Beth Greenberg's email address?
Beth Greenberg's email address is be****@****rks.com
What is Beth Greenberg's direct phone number?
Beth Greenberg's direct phone number is +170495*****
What schools did Beth Greenberg attend?
Beth Greenberg attended Unc Kenan-Flagler Business School.
What skills is Beth Greenberg known for?
Beth Greenberg has skills like Salesforce.com, Leadership, Marketing, Event Management, Facebook, Market Research, Constant Contact, Social Media Marketing, New Business Development, Training, Email Marketing, Customer Service.
Who are Beth Greenberg's colleagues?
Beth Greenberg's colleagues are Khushi M.y, Ugne Ash, Lindsey Paluso, Angela Roedersheimer, Jess Vavra, Jonathan Rice, Daniel Cole.
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